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Summary
"Versatile professional with a proven track record of success across various organizational roles. With a diverse background and extensive experience working in different positions, I bring adaptability and a wealth of skills to any team. My journey includes (travel bookings, assisting clients with visa applications, and providing customer support,Supervisor,Survey Field officer,Sales Officer,Marketing officer,Ticketing Officer andDistribution officer), showcasing a well-rounded skill set and a capacity to excel in dynamic environments. Committed to delivering impactful results, I am now seeking a new opportunity where my multifaceted expertise can contribute to organizational success."Results-driven professional with 4-5 years of experience in supervisory roles, survey conducting, and administrative operations. Proven track record in:Supervising travel agency teams, ensuring exceptional customer service.Conducting surveys for NGOs across multiple districts, driving informed decision-making.Managing administrative functions in travel agencies and airlines, maintaining accuracy and efficiency
Experience
Admin/ Ticketing Officer
- Answer phone calls, emails, and messages from clients and suppliers.
- Respond to routine inquiries about visa applications, ticket bookings, and travel packages.
- Manage calendars, schedules, and appointments for staff and clients.
- Prepare and coordinate meetings, agendas, and minutes.
- Maintain accurate records and filing systems for client data.
- Prepare and edit documents, reports, and presentations related to travel services.
- Ensure compliance with document management policies.
- Accurately enter client data into various software systems (e.g., CRM, ticketing systems).
- Maintain up-to-date records.
- Manage office supplies, stationery, and equipment.
- Ensure a clean and organized office environment.
- Manage client relationships and expectations.
- Ensure timely delivery of travel documents (visas, tickets, etc.).
. Travel Arrangements:
Skills and Qualifications:
- Maintaining confidentiality and handling sensitive client information.
- Providing customer service and support.
- Participating in team meetings and projects.
- Continuously improving processes and procedures.
- Willingness to travel for training, conferences, or client meetings.
Supervisor
Conducts surveys in Kohlu, Sibi, Kalat, Punjgoor, Quetta, and Mustung. Leadership and team management.Strategic planning and problem-solving.Data analysis and reporting.Community outreach and engagement
Supervisor
Create and customize Umrah and Hajj travel packages based on client needs and preferences.Research and negotiate with hotels, airlines, and transport services for optimal pricing and services. Assist clients in selecting appropriate packages, explaining itineraries, and answering questions.Provide guidance on visa applications and necessary travel documentation.Coordinate all aspects of travel arrangements, including flights, accommodations, and transportation.Ensure smooth execution of itineraries, addressing any issues that arise during the travel process.Stay updated on visa and travel regulations related to Umrah and Hajj.Ensure all packages comply with legal and religious requirements.Maintain ongoing communication with clients before, during, and after their trip.Handle inquiries, feedback, and any post-travel issues promptly.Collaborate with marketing teams to promote Umrah and Hajj packages.Develop promotional materials and participate in travel fairs or exhibitions.
