Summary

My objective is to join Organization cundective learning environment and career development opportunities based on demonstrated and capability .No doubt, you will easily find qualities that describe you. creativity, leadership, problem-solving skills, loyalty, ability to handle criticism, ability to cooperate with others, punctuality

Projects

P A T S Personality Assessment And Testing Services
Apne Bal Peh

Experience

Company Logo
HR Executive
ASK DEVELOPMENT PVT LTD
Mar 2022 - Oct 2024 | Lahore, Pakistan

Managing recruitment process including job postings, screening, and interviewsHandling employee onboarding and orientationAddressing employee concerns and resolving workplace conflictsDeveloping and implementing HR policiesAssisting with performance appraisals and improvement strategiesOrganizing training sessions and supporting employee developmentOverseeing payroll and managing employee benefitsEnsuring HR activities comply with labor laws and regulationsPlanning employee engagement activitiesMaintaining accurate and confidential employee records

Company Logo
Tele Sales Agent
Al Wafiq Global Company Pvt Ltd.
Aug 2021 - Feb 2022 | Lahore, Pakistan

- Make outbound calls to prospective customers to promote products or services.- Follow up on leads and close sales over the phone.- Understand customer needs and offer appropriate solutions.- Achieve monthly and quarterly sales targets.- Maintain and update customer records in the CRM system.- Build and maintain strong customer relationships.- Handle customer inquiries and resolve issues professionally.- Stay updated on product knowledge to provide accurate information to customers.

Company Logo
Telemarketing
Pakson International Plastic Industry PVT Ltd
Mar 2020 - Aug 2021 | Lahore, Pakistan

1. Making outbound calls to potential clients to promote Bose Furniture products.2. Targeting schools, offices, and other institutions for bulk furniture sales.3. Providing detailed information about various types of furniture, including school furniture, office furniture, and custom solutions.4. Identifying customer needs and recommending appropriate furniture products.5. Handling customer inquiries and providing product specifications, pricing, and availability.6. Maintaining and updating a database of potential clients and follow-up schedules.7. Closing sales and achieving assigned sales targets.

Education

The Punjab Academy
Short Course, Ms Word MS Excel PowerPoint‎
Video Editing
Completed
2018
University of Central Punjab (UCP)
Bachelors, Bachelors in Commerce, Graduate In B.com IT‎
Accounting
Grade A
2017
LAHORE BOARD
Intermediate/A-Level, Intermediate in Commerce, intermediate‎
Commerce
Grade B
2014
Govt District School
Matriculation/O-Level, Matric in Arts, Matriculation‎
Computer arts
Grade B+
2012

Skills

Beginner Acquisition Skills
Beginner Coordination Skills
Beginner Customer Analysis
Beginner Customer Experience Management
Expert Customer Relationship Management
Expert Customer Service Skills
Expert Employee Relations Management
Expert End to End Sales
Expert Fluent in English
Expert Front Office Support
Beginner Installation Process
Beginner MS Excel
Beginner Negotiation Skills
Expert Official Tasks Handling
Intermediate Operating System Administration
Expert Persuasion Customer
Expert Picture Editing
Expert Record Keeping
Expert Relationship Management
Intermediate Social Meida
Beginner Travels Knowledge
Expert Use of Medical Equipment
Expert Video Editing Techniques
Beginner إدارة الرواتب
Expert إدارة العمليات الإدارية
Expert اكتساب المواهب
Intermediate المهارات المعدنية

Languages

Expert English
Expert Urdu