Summary

divpMy combination of an IT degree and a business-oriented MBA has provided me with a powerful skill set that is highly valuable in today's dynamic and competitive business environment. This blend of technical and business expertise positions me to excel in various roles that require a deep understanding of both technology and project management./p
pWith my unique blend of skills, I can be a valuable asset to any organization seeking to leverage technology for strategic growth. My ability to bridge the gap between IT and business ensures that technology investments are not just technical solutions but strategic enablers of success. This background opens doors to leadership roles in areas such as business development, innovation management, digital transformation, and more./p/div

Projects

Lahore Institute of Future Education (LIFE) And TEVTA (Govt of the Punjab)

Experience

Company Logo
HIMS Specialist / eCommerce / Digital Marketing / Shopify / SEO Guru
Freelance
May 2023 - Present | Lahore, Pakistan

My combination of an IT degree and a business-oriented MBA has provided me with a powerful skill set that is highly valuable in today's dynamic and competitive business environment. This blend of technical and business expertise positions me to excel in various roles that require a deep understanding of both technology and project management.
With my unique blend of skills, I can be a valuable asset to any organization seeking to leverage technology for strategic growth. My ability to bridge the gap between IT and business ensures that technology investments are not just technical solutions but strategic enablers of success. This background opens doors to leadership roles in areas such as business development, innovation management, digital transformation, and more.

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Business Partner - BPR
Evercare Hospital Lahore
Feb 2020 - May 2023 | Lahore, Pakistan

Promoted from System Coordinator to Assistant Manager Information Services, and later to Business Partner, Business Process Re-Engineering at Evercare Hospital. Successfully replaced a team of five to independently manage the hospital’s HMIS and led process reengineering across all departments of the tertiary care facility.
Led the successful implementation of the hospital’s Electronic Medical Record (EMR) system, ensuring 24/7 system availability.
Re-engineered hospital processes and workflows to align with the new Hospital Information Management System (HIMS).
Designed use cases, gathered user requirements, and managed vendor relations for the hospital’s digital transformation projects.
Played a key role in the implementation of Vicenna Tele Consultation, RHES, and HACIMS systems, streamlining patient management, operations, and billing processes.
Managed application development and led teams in quality control, system testing, and user training. I was responsible for the following applications in Evercare hospital.
Led the successful implementation of a custom-developed HIMS that won the Healthcare Asia Awards 2023 for its deployment in OPD and ER at Evercare Hospital. Played a key role in transitioning from an interim system by managing vendor relations, overseeing application support, and conducting user training. Instrumental in gathering user requirements, ensuring UI/UX quality control, and driving testing and deployment efforts.

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Asstt. Manager Info. Services
Evercare Hospital
Feb 2020 - Feb 2022 | Lahore, Pakistan

Evercare Hospital:  24 February 2020 to date
Joined Evercare Hospital as system coordinator and then promoted to Assistant Manager Info. Services. I replaced team of Five employees who were managing HMIS in the hospital. Since my joining I single handedly managed all below mentioned application alone. I have performed process reengineering for all the departments of a tertiary care hospital processes.

My core responsibilities are to keep HMIS up and running 24X7 seven days a week at user end. Analyze user change requests and present to seniors and after approval get those developed and implement in the hospital. I am part of the team, which is responsible to select new HMIS for the hospital. Developed use cases for the vendors to present their HMIS in the context of developed uses cases. PACS application running in environment. LIS and RIS development planning and developing protocols for its running

I am responsible for our following applications in our hospital;

·         Vicenna Tele Consultation application was used under the umbrella of their HIS. https://vicenna.com/telemedicine/
·         RHES (Renaissance Healthcare Enterprise Suite) HIMS is used and maintained https://www.srithealthcare.com/rhes
·         HIMS (Hospital Information Management System). https://www.megaplus.com.pk/pro.php

Up and running at user end.

I am also responsible for implementation of new HMIS Application in our hospital. Trainings of users, change requests analysis, then forward to developers for development, and then test those CRs before implementing at user end.
 

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Business Analyst
Cybernetic technologies
Mar 2009 - Feb 2020 | Lahore, Pakistan

Cybernetic technologies a software house established in April 1992 and having 15-20 employees. The Product line comprises of Financial, Inventory management, Human resource management, Sales distribution and point of sale modules
Core modules implemented are  
·         Financials
o   Accounts receivable
o   Accounts Payable
o   General Ledger
o   Cash Management
o   Assets Management
·         Supply Chain
o   Inventory management
o   Procurement
o   Deliveries
o   Sales
o   Warehouse management
·         Point Of Sale
o   Daily cash management
o   User control for cash handling
o   Cash counter security
Medical and Hospital Industry Application
Core  modules are
·         Masters
·         Out Patient module
·         Accident and emergency module
·         Inpatient module
·         Billing module
·         Nursing module
·         Laboratory module
·         Operation Theatre module
·         Inventory module
·         Pharmacy

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Business Analyst and Business development manager
Random House
Jan 2000 - Feb 2009 | Lahore, Pakistan

Software House, worked as Business Analyst and Business development manager. Random house specialized in
·         Financials
o   Accounts receivable
o   Accounts Payable
o   General Ledger
o   Cash Management
o   Assets Management
·         Supply Chain
o   Inventory management
o   Procurement
o   Deliveries
o   Sales
o   Warehouse management
·         Human Resource Management
o   Payroll
o   Appraisals
·         Business Process Re-engineering
o   Redesigning of company structure
o   Restructuring of organogram
o   Defining job descriptions
o   Documentation redesign
o   Information flow
Security (Online DVR, GSM Cameras etc.)

Education

Project Management Institute USA
Certification, ‎
PMI-PMP
Incomplete
2021
PMI Lahore Chapter of Pakistan
Certification, ‎
Agile Certified Professional (Agile-ACP)
Completed
2021
Scrum Study Targeting Success
Certification, ‎
SCRUM Fundamental Certified (SFC)
Incomplete
2021
Global Institute, Lahore
Masters, Masters in Business Administration, MBA‎
Marketing Management
CGPA 3.8/4
2017
Canadian School of Management and Sciences, IGS, USA.
Masters, Masters in Science, Masters in Computer Sciences (MCS)‎
Analysis and design with Implementations, MCS
CGPA 3.5/4
1994

Skills

Intermediate Agile Project Management
Expert Analysis, Design and Implementation
Expert Analytical and Problem-solving Skills
Expert Analytical Skills
Intermediate Atlassian
Expert Branch Support.
Intermediate Business Analysis
Expert Business Problems Analysis
Expert Conflunce
Expert Custom Software Development
Intermediate Email List Management
Expert EMR
Intermediate End To End Project Management
Expert Field Task Management
Intermediate Financial and Budgeting Skills
Expert Fluent in Engslih
Expert Gap Analysis
Expert h Operations Management
Expert Health Care
Expert Highly Detail Oriented
Expert HIMS
Beginner HTML
Expert Inter-personnel & Communication
Intermediate IT Documentation
Intermediate IT Skills
Intermediate jira
Expert Laboratory Operations Management
Intermediate Microsoft Power BI
Intermediate Minute Taking
Expert Multiple Project Coordination
Expert Planning Skills
Expert Problem-solving Skill
Expert Project Administration
Intermediate Project Analysis
Expert Receptionist Duties
Expert Record Keeping
Expert SDLC Command
Expert SDLC Methodologies
Intermediate Software Development
Intermediate Software Development Tools Command
Intermediate Software Projects Management
Intermediate SRS
Expert Stakeholder Analysis
Expert Student Affairs Managemment
Expert Superior Sales Skills
Expert Supply Chain Software Command
Expert Support, Implementation and Training
Intermediate SWOT
Intermediate Tools Command
Intermediate UML

Languages

Expert Punjabi
Expert Urdu
Expert English

My Video Introduction