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Summary
I am a result driven sales professional having over 6 years of successful sales experience in different organizations. Able to aggressively drive sales growth and profits by developing well trained sales team who are always highly visible to customers and responsive to their needs.
I have demonstrated track record of successfully achieving targets and deeply passionate about sales.
Projects
Experience
Territory Sales Manager
• Achievement of Primary & Secondary Sales targets.
• Conduct market survey for Census.
• Prepare PJP for Distribution Sales force.
• Train and Coach the Distribution Sales Force.
• Monitor and optimize achievement of Key Performance Indicators.
• Ensure proper utilization of distributor’s resources.
• Ensure SKU of company products at outlets.
• Proper utilization of POS material in market.
• Communication of Market Feedback to Management.
• Monitoring distributions investment as per sales growth strategy.
• Ensure keen interest of distributor for smoothly execution of targets.
• Coordinate with Sales planning & operation team regarding distributors, ASM, TSO & company affairs.
• Carry out the sales strategy of company in the assigned territory.
Customer Services Officer
• Achieving all targets/KPIs on daily basis as set by the Department.
• Ensure customer service related activities are being done within the bench marked time.
• Achieving the sales and service center monthly revenue targets.
• Do suggestive selling to the visiting subscribers.
• Ensuring top of the line customer relationship management.
• Adhere to administration requirements and discipline at the S&SC.
• Managing day to day management of the Office in accordance with overall company policy.
• To ensure customer queries should be resolved in the specified Turn Around Time (TAT) by the following up on SR services requests.
• Maintaining/updating complete knowledge and compliance of Call Record Department (CRD) processes, routines and procedures along with products/offers being introduced in the department.
• Understanding promotional campaigns and launching the same for promoting the product.
• Participate in all team meetings and team building/Motivational exercises on periodic basis.
• Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services.
• Working as a Team in a harmonized manner.
Customer Services Representative
• Sales of product and services.
• To serve walk in customers and help them out of their problems regarding their connection.
• To achieve the Ufone Franchise monthly Post pay targets.
• To ensure top of the line customer relationship management.
• To ensure proper administration and discipline at Ufone Franchise.
• Cash Management.
• Inventory management.
Team Leader
• Motivating TSR's for new sales.
• Helping them in achieving targets.
• Solving customer problems in using product.
• Achieving monthly sales target… Product (Dish Network).
• To ensure proper distribution and installation to customer.
• Keeping sale records.
• Searching new areas for sales through internet.
• Hitting existing customers for new promotions.
