Summary

Experienced professional skilled in administration, account management, supply chain, and warehouse operations. Expertise in generating sales reports, ensuring compliance, and developing capacity development strategies. Strong knowledge of supply chain practices, inventory management, and vendor relationship management. Effective in cross-functional collaboration and stakeholder engagement.


Objective:


Seeking a challenging role to leverage my skills in administration, account management, and supply chain to drive operational efficiency, optimize inventory, and contribute to organizational success. Committed to continuous learning and making a significant impact in a dynamic environment.

Experience

Company Logo
Operation Officer
Metropolitan Warehouse and Delivery Co
Dec 2020 - Present | Islamabad, Pakistan

As an Operation Officer at Metropolitan Warehouse and Delivery, I play a crucial role in optimizing inventory management and streamlining shipment operations. Some of my key responsibilities include:
• Inventory Management and Line Haul Planning: I review daily inventory reports for respective locations and plan line haul shipments based on specific criteria. This involves maximizing the overall cube per shipment to reduce unnecessary shipments and optimize efficiency.
• Routing Guide and Transit Time Optimization: I utilize the routing guide to make recommendations for \"off schedule\" shipments, aiming to improve transit times and minimize inventory dwell time at origin locations. This proactive approach ensures timely deliveries and enhances overall supply chain performance.
• Trailer Utilization and Yard Operations: I coordinate with the management and warehouse operations teams at shipping locations to maximize trailer usage in the yards. This involves prioritizing unloading of dropped loaded trailers to make them available for outbound usage, ensuring efficient loading and unloading processes.
• Inbound Shipment Capacity Planning: As applicable, I monitor and potentially plan for inbound shipments from vendors controlled by the Line Haul division. This involves assessing capacity requirements and ensuring smooth logistics operations.
• Vendor and Carrier Relationship Management: I develop and maintain positive relationships with vendor partners, as well as carrier and third-party logistics (3PL) partners. This includes tendering shipments in a timely manner and presenting spot load opportunities to find the most cost-effective and efficient transit options for \"off schedule\" shipments.
• Expansion of Line Haul Route Guide: I monitor the frequency of \"off schedule\" shipments and make recommendations to Line Haul management for expanding the current route guide. This aims to enhance stability, cost control, and transit times while maintaining service levels.
• Cross-Department Collaboration: I build positive working relationships with all team members at Metropolitan Warehouse, including those in other departments. This collaboration fosters a cohesive and productive work culture within the organization.
• Effective System Utilization: I utilize various Metropolitan systems, including Pinnacle (Order Management System), TMS (Transportation Management System), and reporting tools, both within and outside the company\'s systems. This ensures accurate and efficient data management and reporting.
• Additional Responsibilities: I handle other duties and projects as assigned by management, demonstrating flexibility and adaptability in meeting organizational needs.
In this role, I demonstrate strong analytical skills, attention to detail, effective communication, and the ability to build and maintain relationships with internal and external stakeholders.

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Supply Chain and Warehouse Manager
M Omair Trading LLC (Fuzziwigs Candy Factory)
Jul 2016 - May 2020 | Dubai, United Arab Emirates


As the Supply Chain & Warehouse Manager at M Omair Trading, responsible for Fuzziwig\'s Candy Factory and Subway Fast Food, I successfully handled various aspects of the supply chain management process. Some of my key responsibilities included:
Customs Clearance and Compliance: I managed the clearance process for all imported items from overseas. This involved liaising with Dubai Municipality and JAFZA (Jebel Ali Free Zone Authority) to ensure compliance with regulatory requirements and secure necessary clearances. I maintained a strong understanding of the applicable laws and regulations, ensuring smooth customs processes.
Temperature-Controlled Inventory Management: I paid special attention to items that required temperature control. This involved implementing appropriate storage measures to prevent damage or spoilage. I prioritized timely clearance of temperature-sensitive items to maintain their quality and freshness.
Warehouse Operations and Stock Check: I regularly visited the warehouses where our inventory was stored. I conducted physical stock checks to ensure accuracy and monitor inventory levels. This enabled effective management of stock transfers and timely replenishment of stores based on their specific requirements.
Inventory Records and Physical Checks: I meticulously maintained comprehensive records of the inventory, including tracking stock movements and conducting regular physical checks. This helped in identifying discrepancies, implementing necessary corrective measures, and ensuring accurate inventory management.
Vendor Management and Order Processing: I liaised with local vendors, sending them weekly purchase orders (POs) and receiving the ordered items. I established and maintained clear communication channels with vendors, fixing payment terms, and collaborating with the account department to ensure timely payments.
Inventory Forecasting and Management: I actively managed inventory levels by forecasting future requirements based on sales patterns and market trends. This allowed for effective planning and replenishment to meet customer demands without excessive overstocking or stockouts.
Ingredient Compliance and Regulatory Awareness: I closely monitored the ingredients used in our products to ensure compliance with regulations. I stayed updated with any changes in rules or regulations to avoid any import-related issues and maintain smooth operations.
Adherence to Dubai Municipality Regulations: I stayed informed about new laws and rules set by the Dubai Municipality relevant to our industry. By proactively staying updated, I ensured compliance with all regulatory requirements and maintained smooth operations.
These experiences highlight my proficiency in managing supply chain operations, customs clearance, warehouse management, inventory control, vendor coordination, and compliance with regulatory standards.

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Admin Cum Account Assistant
Subway International
Jul 2014 - Jul 2016 | Dubai, United Arab Emirates


As an Admin Cum Account Assistant, I have been entrusted with diverse responsibilities to ensure smooth operations and accurate financial management. In my role, I have successfully performed the following tasks:
•Daily Sale Reporting: I diligently create daily sales reports for each store, meticulously collecting and organizing the necessary data. These reports serve as valuable insights for monitoring sales performance and facilitating informed decision-making.
•QuickBooks Update: I possess advanced proficiency in utilizing QuickBooks software to maintain up-to-date financial records. By accurately inputting data into QuickBooks, I ensure the availability of accurate financial information for analysis and reporting purposes.
•Expense Management: I am responsible for recording and tracking expenses incurred by the stores. I maintain proper documentation, such as invoices and receipts, and diligently monitor expenses to contribute to effective budget management and cost control.
•Data Management: I maintain up-to-date and accurate data for each store, ensuring its proper organization and accessibility. By efficiently organizing and archiving financial documents, sales reports, and other relevant records, I support efficient decision-making processes.
Additionally, I have been actively involved in a new project launched by the company. This project involves importing a majority of items from the US. In relation to this project, I have performed the following duties:
•Product Registration: I successfully handled the product registration process, ensuring compliance with regulatory requirements. I gathered all necessary documentation and information and liaised with relevant departments to meet registration deadlines.
•Labelling Compliance: I ensured that all imported products adhered to local labelling standards. I reviewed product labels, verified the accuracy of information, and made necessary adjustments to comply with regulations.
•Dubai Municipality Compliance: I coordinated with the Dubai Municipality to submit required documentation for the imported products. I provided comprehensive details on product specifications, certifications, and other necessary information, ensuring a smooth importation process.
Through my proactive approach and attention to detail, I facilitated a seamless importation process, minimizing the risk of any potential issues upon the arrival of the imported goods.
These combined responsibilities highlight my expertise in administrative and accounting tasks, as well as my ability to effectively manage multiple duties. I am dedicated to contributing to the success of the organization through my commitment to accuracy, organization, and proactive problem-solving.

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Admin Manager
World Health Organization
Jan 2014 - Apr 2014 | Peshawar, Pakistan

During my tenure as an Admin Manager at the World Health Organization (WHO) Pakistan, I played a pivotal role in enhancing the organization\'s capacity development strategy for front-line communication workers. Some of my key accomplishments include:
• Guided Learning Needs Assessments: I led the development and implementation of learning needs assessments for front-line communication workers. This involved designing research methodologies and overseeing data collection and analysis. The insights obtained from these assessments were instrumental in shaping the capacity development strategy and evaluating its impact.
• Coordinated Capacity Development Strategy: I actively coordinated and supported the development of an appropriate capacity development strategy for frontline workers engaged in social mobilization and interpersonal communication for community engagement. This encompassed creating relevant content, modules, and methodologies to address communication, social mobilization, advocacy, and media skills based on program needs.
• Implementation of Training Activities: I successfully led the systematic implementation and roll-out of training activities outlined in the capacity development strategy. By ensuring the smooth execution of these activities, I facilitated the acquisition of crucial skills by front-line workers, enabling them to effectively carry out their roles.
• Team Arrangement and Training: I arranged and organized teams within our union council and provided comprehensive training to these teams. Through careful assignment of responsibilities, I optimized their efficiency and effectiveness in delivering program objectives.
• Micro Planning and Coordination: I developed micro plans for designated areas, streamlining campaign efforts and fostering effective communication and coordination among team members. These plans played a vital role in ensuring smooth campaign execution and maximizing community engagement.
• UPEC Meetings: I arranged and conducted Union Parishad Education Committee (UPEC) meetings to discuss and determine upcoming campaign strategies. By fostering collaborative decision-making and active participation, we enhanced community engagement and achieved campaign goals.
These experiences demonstrate my strong leadership abilities, strategic thinking, and effective coordination skills in the context of capacity development and community engagement initiatives.

Education

CECOS University of Information Technology and Emerging Sciences
Masters, , B.A (Hons)‎
CGPA 3.1/4
2012
CECOS University of Information Technology and Emerging Sciences
Bachelors, Bachelors in Business Administration, ‎
Accounting, Business, Finance
CGPA 3.1/4
2012
Muncipal Inter College For Boys Peshawar
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
Percentage 58%
2008
Muncipal Inter College For Boys Peshawar
Non-Matriculation, Matric in Science‎
Biology, Chemistry, Mathematics, Physics
Completed
2006

Skills

Expert Accounts Administration
Expert Aftersales
Intermediate Brand Relationship Management
Expert Business Development
Beginner Business Development Strategies
Intermediate Business Valuation
Beginner Computer Proficient
Expert Configuring Software
Expert Coordination Skillss
Expert Corporate Sales Presentations
Expert Customer Acquisition
Beginner Customer Acquisition Skills
Expert Customer Communication Skills
Intermediate Customer Handing
Expert Detail Oriented
Expert Distribution Logistics
Expert Employment Forms Processing
Expert English Proficient
Expert Excellent Negotiation Skills
Intermediate Export Development
Expert Fluent In English
Expert Handling Work Presure
Expert Humanitarian Logistics
Expert Identifying Client
Expert Inspection Implementation
Expert Inventory Accounting
Beginner Inventory Reconciliation
Intermediate IT Operations Management
Beginner IT Support Responsibilities
Intermediate Jungle Scout
Beginner Keepa
Expert Lead Genaration
Intermediate Lead Generation
Expert Leadership Development
Expert Management Reporting
Expert Market Analysis
Expert Marketing Stratergies
Intermediate Marketing Activation
Expert Microsoft Applications Experience
Expert Negotiation Skills
Expert Operational Tasks Handling
Expert Operations Control
Expert Oral Communication Skills
Expert Preparation of Order
Expert Presentation Skills
Beginner Procurement and Vendor Management
Expert Record Keeping
Expert Retail Sales Analysis
Intermediate Revenue Analysis
Expert Sale

Languages

Beginner Arabic
Expert English
Expert Pashto
Expert Urdu