Summary

A business graduate having master’s degree in business studies from faculty of management. Equipped with extensive experience in operations management, office administration, logistics and team management.


Employs excellent leadership skills, multi-tasking strengths along with hands on experience of using wide range of office software (i.e. MIS, ERP, SAP, Spreadsheets and Databases).


Experience

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Operations Assistant
Centre for Economic Research in Pakistan (CERP)
Nov 2018 - Oct 2019 | Lahore, Pakistan

• Handling daily operational activities in a busy office environment
• Providing logistics support for all CERP operations
• Expense reimbursements verification
• Travel arrangements: such as booking flights, cars, and making hotel and restaurant reservations
• Preparing and reconciling the detail of car rental usage by organization and follow up with the rental car company
• Preparing & Maintaining the CERP Third-Party Contracts Database
• Preparing and managing the Fixed Asset Register and tag the related equipment
• Procurement of Assets: Purchasing the equipment’s for the Cores and for the organization
• Printing of different workshop/training materials, business cards, brochures and banners
• Handling Careem corporate account for organization and related issues

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Operations Officer
Zoom Petroleum (Pvt.) Limited
Nov 2017 - Apr 2018 | Lahore, Pakistan

• Experience to incorporate business integration among Operations, Supply Chain, Quality Assurance, Logistics and Dealers/Distributors for the smooth supplies of POL products by effective demand management
• Conduct operational activities to minimize operational costs
• Collecting sale orders from territory managers and arranging their transportation and delivery 
• Receiving data from different sites all over the country and maintaining the stock
• Coordination with all territory managers, operational staff at different depots
• Assisting operations manager in daily tasks, issues and queries

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Deputy Manager
Cyclone Solutions (Multiple Projects)
Jun 2016 - Nov 2017 | Sargodha, Pakistan

A private company having multiple parallel projects on its profile:
1.   A software house which provides freelance services to clients globally
2.   Tea brand known as “Family Tea”
3.   Grocery Store known as “Veriety.pk”
• Assisting GM in all business activities
• Managing both raw materials and personnel, looking after business operations and administration
• Operational forecasting and planning, hiring employees, overseeing assignment of employees
• Monitoring multiple teams (i.e. sales team, production team and social media team)
• B2b sales management, team management, website content management and marketing
• Working closely with Head of Departments to facilitate clients/investors queries and concerns
• Making sure that organization meets the expectations and needs of customers and clients

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Operations Manager
Variety.pk (Online Grocery Store)
Nov 2014 - May 2016 | Sargodha, Pakistan

"Variety.pk" is an online grocery store which provides free home delivery to its customers.
• Managing daily operational activities
• Planning, implementing, and coordinating multiple marketing and promotional programs
• Managing the inventory, purchasing and supplies from (Unilever, Procter & Gamble, National Foods Ltd, Colgate Palmolive, Nestle, Lotte Kolson, Shangrila Foods etc)
• Making sure that store is running with a smooth efficient service that meets the expectations and needs of customers
• Interacting day to day with clients and vendors to insure the smooth supply and demand

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Office Manager
Cyclone Solutions (Software House)
Dec 2011 - Oct 2014 | Sargodha, Pakistan

"Cyclone Solutions" is providing freelance admin support services to different clients around the globe.
• Organizing and supervising all administrative activities by carrying out a range of administrative and IT-related tasks
• Scheduling meetings and appointments
• Organizing the office layout and ordering stationery and equipment
• Maintenance and repair of office building and assets
• Acting as the point person for mailing, supplies, equipment, bills and procurement
• Managing cross-functional teams including data analysts, social media team, bloggers, seo team, web designers, and programmers
• Addressing queries regarding office management issues, salaries, attendance, and hardware
• Delegate work to staff and manage their workload and output

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Office Coordinator
Cyclone Solutions (Software House)
Dec 2009 - Nov 2011 | Sargodha, Pakistan

• Responsible for providing administrative support and smooth running of office by interacting with management and office staff
• Leading and supervising a team of data entry operators, distribute workload and meet the deadlines.
• Review & analyze team performance

Education

Virtual University of Pakistan
Masters, Masters in Business Administration, MBS‎
Business, Business Administration, General Management
CGPA 3.1/4
2015
Pakistan Air Force Model Inter College P.A.F Base, Sargodha.
Matriculation/O-Level, Matric in Science, Secondary School Certificate‎
Chemistry, Computer, Physics
Percentage 75%
2004

Skills

Expert Keeping the Inventory records up to date and
Expert Office Management/ Guests Management and
Expert Record Keeping
Intermediate Balance Sheet Review
Expert Business Strategy
Expert Copy Typing
Expert creative and produce a motivated team-oriented
Expert educated
Expert Ground handling
Expert Hardwork
Expert Job Description Creation
Intermediate safety and training is preferred • Familiarity
Expert Social Engine
Expert Strong Organizing and Planning skills
Expert such as the ability to effectively communicate
Expert Typing
Beginner 1284433
Expert Abilty To See Big Picture & Not Get Lost In
Expert Accounts Administration
Expert Accounts / Manager
Beginner Accounts Adminstration
Expert Accounts Management Skllis
Expert Accounts Managment Skills
Expert Active Person
Expert Admin Analysis
Expert Admin Assistantce
Expert Admin Skils
Expert Admin Task Planning
Expert Admin Tasks Management
Expert Administration Functions
Expert Administration Skills
Expert Administrative Activities
Expert Administrative Meetings Management
Expert Administrative Skills
Expert Administrative Tasks
Intermediate Analytical Methods Development
Expert Analytical Skills
Expert Answering Inquiries
Expert  Talent Acquisition
Intermediate Basic Knowledge of Finance & Accounting
Expert BGM / DME
Beginner Bookkeeping
Expert Branch Administration Skills
Expert Branch Support.
Intermediate Budgeting
Expert Build Strong Teams
Expert Building Codes & Regulations
Expert Building Relationships
Beginner Building Security Management
Expert Business & Commerce

Languages

Expert Urdu
Expert English