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Summary

Experienced computer operator and customer


service professional with a proven track record in


both roles. Dedicated and organized, capable of


managing multiple tasks and meeting deadlines


effectively.

Experience

Company Logo
Customer Support Executive
Ibex Solutions
Feb 2022 - Jun 2023 | Islamabad, Pakistan

1 year Experience in Ibex as a Customer support Executive in Islamabad

Company Logo
Customer Services Representative
Ufone Franchise
Mar 2021 - Dec 2021 | Islamabad, Pakistan

8 Months working Experience as a CSR  in Ufone Islamabad i10-3

Education

Navttc Institute Islamabad
Diploma, It Information Technology In Computer Operator‎
Computer Operator
Completed
2021
Islamabad College For Boys Tarnol
Intermediate/A-Level, Intermediate in Computer Science, ICS‎
Computer Science
Percentage 50%
2020

Skills

Expert Active Directory
Expert Calls Handling
Expert Cash Handling
Intermediate Certified Service Representative (CSR)
Expert Communication Skills
Intermediate Computer Operator
Expert Computer Proficient
Beginner Configuration Switches
Expert Control Room Operations Handling
Expert Customer Care Representation
Expert Customer Contact Skills
Expert Customer Interaction Management
Expert Customer Satisfaction Management
Expert Customer Success
Expert Front Office Management
Beginner Front Office Support
Expert Group Policy Management
Expert IT Support Responsibilities
Expert Listening to Customers
Expert Negotiation Skills
Expert Nutrition Survey and Assessments
Expert Sales Management
Expert Task Handling
Expert Telemarketing Skills
Expert Teller Operations Handling
Intermediate Time Management
Expert Transaction Record Management
Expert VMware
Expert تحليل نمو المبيعات
Expert عمليات خدمة العملاء

Languages

Intermediate English
Expert Urdu

Companies Followed

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