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Summary
Experienced revenue assurance analyst, MBA qualified with diversified 8+ Years’ experience of working over revenue assurance, corporate finance and billing with expert knowledge of Risk assessment, Revenue leakages identification, Fraud Management, Implementing control mechanism, Collection process, Organization process and planning, Billing system reconciliations and implementation, Customer portfolio analysis, Invoicing processes and techniques, Internal controls, Data mining, Management reporting, launching of services, Effective communicator and dynamic decision maker, driven by solid analytical and leadership skills. Consistently exceeds performance and goals through insight, positive cultural change, and innovative improvements.
Experience
Executive Revenue Assurance & Billing
GPON invoices, charges, discounts reconciliation
Interconnect & reseller invoicing according to the agreements
Perform Revenue Analysis, calculations & reporting
Banks MIS reconciliation, IBFTs management, customer payments & receipt management
AR reconciliation, reporting & churn analysis, monthly locking & reminder of unpaid base
SAP GLs reconciliations and timely booking of revenue & receipts
System integrations related matters & coordination with stake holders
Commissions review, preparation
Assisting in the audit process by providing information and data as requested
Daily business dashboard circulation
Monitoring compliance of different frameworks adopted by different departments from time to time
Projects:
Reseller billing system (Mercury) implementation
GPON billing system (Transdata) revamp
SAP Transition
Payments channels integrations
GPON Invoices revamp
Revenue share mechanism and processes
CS Collection module implementation
Executive Revenue Assurance
LTE, Wi-max, Enterprise billing data reconciliation
Commissions review, preparation
Monitoring of systems life cycle and reduce the risk of revenue leakages
Assurance of revenue streams, CPEs Analysis,
System audit, Product mandates & compliance, Sales Assurance
Management of credit exposure by improving collection performance and reducing bad debts
Revenue bonking and reconciliations
Fraud Management and reporting the cases to concern managements (end to end closure)
Working on Billing policy and ensuring the proper compliance by all stake holders
Projects:
RA reconciliation system (FORIS) implementation
Qubee merger and customer base transition
Wi-tribe enterprise base transition to Sharptel
BRM Oracle discounts automation
Wizard CRM implementation
JIRA complaint management system revamp
Billing Level 2 Agent | Backend support
Developed and maintained courteous and effective working relationships
Resolved Billing conflicts and negotiated mutually beneficial agreements between parties
Used critical thinking to break down problems, evaluate solutions and make decisions
Carried out day-to-day duties accurately and efficiently
WFM Agent | Work force management
Call canter rosters preparations, productivity monitoring, policies compliance
Daily & Monthly management reporting, dashboards circulations, presentations
Contact Canter Agent
Account Payable Officer
Internee
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