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Experience

Company Logo
Customer Service Representative (Team Lead)
SEEDCRED Financial Services Limited
Jul 2023 - Nov 2023 | Lahore, Pakistan

Team Lead

Company Logo
Customer Service Representative ( Team Lead)
SEEDCRED Financial Services Limited
Jul 2023 - Nov 2023 | Lahore, Pakistan

Team Lead

Company Logo
Customer Support Executive
Mindbridge Pvt. Ltd.
Jan 2022 - May 2023 | Lahore, Pakistan

Customer Support Executive

Education

University of Education Lahore
Bachelors, Bachelors of Education, b.ed (Hons)‎
Education, Child Development, Management
CGPA 3.21/4
2021

Skills

Intermediate C Problem Solving
Expert Call Handling
Intermediate Cash Handling
Intermediate CCNA
Intermediate Chat Support
Intermediate Chat Support Skills
Intermediate Client Dealing
Intermediate Client Relations Management
Intermediate Communication Skills
Expert Computer Knowledge
Expert Computer Literacy
Intermediate Coordination Skills
Intermediate Customer Analysis
Expert Customer Care
Expert Customer Care Representation
Expert Customer Contact Skills
Expert Customer Dealing 
Expert Customer Relations
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Serivce Skills
Expert Customer Service
Expert Customer Service Skills
Expert Customer Service Software
Expert Customer Service Solutions
Expert Customer Services
Expert Customer Success
Intermediate Data Collection
Intermediate Data Comparison Skills
Intermediate Data Entry
Intermediate Data Extraction
Intermediate Data Handling
Intermediate Data Management
Intermediate Data Organisation
Intermediate End to End Sales
Expert Familiar With Data Entry Programs
Intermediate Fluent in English
Intermediate GRN Posting
Expert Handle Outbound Calls
Expert Help Desk Management
Beginner Import Operations
Intermediate International Client Dealing
Expert Inventory Control
Expert Inventory Management
Intermediate Knowledge of POS
Intermediate Learning Power
Expert Listening to Customers
Intermediate Live Chat Handling
Expert Marketing
Intermediate Mass Email Marketing

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