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Summary

I  am currently in my 3rd semester in AIOU . I have been a teacher which was a wonderful experience and I have also worked as call agent as well . I love to discover new things and learn new ways to explore the world in which we live .

Experience

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Inbound Call Agent
Boro Taxis
Oct 2023 - Feb 2024 | Islamabad, Pakistan

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Education

Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, B.S.‎
English Literature
Grade A
2026
Milestone College
Intermediate/A-Level, Intermediate in Computer Science, Federal board‎
Computer Science
Grade A
2021

Skills

Beginner Communication
Beginner Computer Literacy
Beginner Empathy
Beginner Telesales
Expert Typing Speed
Beginner Active Listening
Beginner Admin Assistance
Intermediate Admin Assistantce
Beginner AI Content Creation
Beginner Answering Inquiries
Beginner ATS
Beginner Attention To Details
Beginner Auto Parts Quality
Beginner  Talent Acquisition
Beginner B2B Business Development
Beginner Benefits Administration
Beginner Bidding Skills
Intermediate Binding Knowledge
Intermediate Blogging Skills
Beginner Book keeping
Beginner Bookkeeping
Beginner BPO Supervision Skills
Beginner Branch Support
Intermediate British Accents
Beginner Business Analysis
Beginner Business Development
Beginner Business Development Skills
Intermediate Call Center Development
Beginner Call Center Sales
Beginner Call Control
Intermediate Call Handling
Beginner Call Handling Skills
Intermediate Call Headlining
Beginner Call Reporting
Beginner Campus Management
Beginner Canlendar Management
Beginner Career Counseling
Beginner Career Path Planning
Beginner CEM Deployment
Intermediate Chat Support
Beginner Client Dealing
Beginner Client Dealing 
Beginner Client Derailing
Beginner Client Persuasion
Beginner Client Relations Management
Intermediate Client Services
Expert Client Support
Beginner Client Surveys
Beginner Cold Calling
Beginner Cold Calling

Languages

Intermediate English
Intermediate Urdu

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