Summary

Enthusiastic and organised individual seeking a position in administrative and customer service roles. Possesses strong interpersonal skills, a keen attention to detail and the ability to handle multiple tasks efficiently. Demonstrate a commitment to providing excellent customer support and managing office operations effectively, Easger to contribute to a team-oriented environment while gaining hands-on experience and further developing professional skills.

Experience

Company Logo
Seasonal Auditor
Abacus Consulting Lhr
Jan 2024 - Present | Faisalabad, Pakistan

Enter Description

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Client Care Associate
Go Security UK
Jun 2023 - Aug 2024 | Faisalabad, Pakistan


Respond promptly and professionally to customer inquiries via chat.Manage multiple chat sessions concurrently, ensuring timely and accurate replies.Resolve customer issues efficiently, escalating complex problems to the relevant department as needed.Maintaining a comprehensive understanding of our products, services and policies to provide accurate information.
Strong understanding of customer needs and give them exceptional customer service.

Company Logo
Customer Service Representative
Orizon Pvt Ltd
May 2021 - Apr 2023 | Faisalabad, Pakistan


Resolve customer queries.
Collaborative support for clients.
Documentation.
Delivers quality and satisfactory customer service.

Education

Government College University Faisalabad.
Bachelors, Bachelors in Arts, B.A‎
مات
Percentage 52%
2023
Govt Postgraduate College of Science Faisalabad
Intermediate/A-Level, Faculty of Science (Pre-medical), F.Sc‎
Science
Percentage 48%
2020
Board of Intermediate & Secondary Education Faisalabad
Matriculation/O-Level, Matric in Science, matric‎
Science
Percentage 65%
2017

Skills

Expert Customer Analysis
Intermediate Accounts Administration
Expert Accounts Management Skills
Expert Accounts Management Skllis
Intermediate Accounts Software Command
Expert Active Listening
Expert Active Listenning
Expert Admin Task Management
Intermediate Admission Handling
Intermediate Admissions Counseling
Expert Aftersales Skills
Intermediate Air Ticketing Knowledge
Expert Amazon FBA Knowledge
Expert Amazon Operations Management
Expert Analytical Skills
Expert Attention to Detail
Intermediate Audit Assignment Handling
Expert Audit Management
Expert B2B Business Development
Expert Bank Reconciliation
Expert Boiler Components
Intermediate Bookkeeping
Beginner Bookkeeping Skills
Expert Branch Support
Expert Brand Management
Expert Business Development Process
Intermediate Business Writing
Expert C Problem Solving
Expert Call Handling
Expert Cash Handling
Expert Chat Support Skills
Expert Client Contact Skills
Expert Client Dealing
Expert Client Dealing 
Expert Client Handling
Intermediate Client Relationship Management
Expert Client Service Oriented
Expert Cold Callig
Expert Communication Skills
Expert Commuunication Skills
Intermediate Company Laws Knowledge
Expert Compliance Management
Expert Computer Profcient
Intermediate Computer Proficient
Expert Coordination Skills
Expert Correspondence Managament
Beginner Credit Collection Recovery
Expert Customer Acquisition Skills
Expert Customer Analysis
Expert Customer Handling

Languages

Expert English
Expert Urdu