Summary

Self-motivated recent BS in Commerce graduate aiming for an Challenging role in the field of Accounting & Finance or Banking & Administration fields that merges commerce and technology. Seeking to apply my academic learning from the BS in Commerce program, innovative thinking, and proficiency with financial & IT software to add value to the company.

Projects

USA Insurance Compaigns

Experience

Company Logo
Customer Sales Representative
The One Tech Communications
Oct 2024 - Present | Islamabad, Pakistan

As a Customer Sales Representative, I contributed significantly to the success of sales campaigns for Medicare, Home Warranty, ACA, and Final Expense insurance. I consistently exceeded targets by leveraging persuasive communication, customer engagement, and strategic sales techniques.Key Responsibilities :⭐ Conducted high-volume outbound calls, presenting tailored solutions and addressing client needs effectively.⭐ Utilized product knowledge and persuasive techniques to educate customers on benefits and close sales efficiently.⭐ Followed up with leads to build strong relationships and convert prospects into loyal customers.⭐ Maintained accurate records of customer interactions, inquiries, and sales progress using CRM tools & Ms Office automations.⭐ Adapted to diverse campaign scripts while ensuring compliance with company and industry regulations.⭐ Delivered high-quality customer service by promptly resolving queries and addressing concerns professionally.Strengths and Skills :

Sales Expertise : Skilled in closing deals, handling objections, and driving consistent revenue growth.


Script Writing : Proficient in creating and refining scripts to optimize communication strategies.



Customer Engagement : Strong ability to connect with clients, build rapport, and deliver personalized solutions.



Attention to Detail : Meticulous in managing data, ensuring accuracy in CRM systems and sales documentation.



Adaptability : Quick learner, adept at excelling in dynamic environments and adjusting to new campaigns.



Telephone Communication : Professional and engaging during high-volume call interactions.



Technical Proficiency : Experienced with CRM software, MS Office Suite, and telecommunication DNC tools.



Team Collaboration : Worked effectively with colleagues to improve performance and achieve team targets.



Time Management : Efficiently balanced lead generation, follow-ups, and administrative tasks within deadlines.

Education

Abdul Wali Khan University Mardan
Bachelors, Bachelors in Commerce, BS COMMERCE‎
Business Management & Marketing, Banking & Computer Information Technology, Business/Commerce & HRM, Accountancy & Finance
CGPA 3.2/4
2022
Khyber Pakhtunkhwa Technical and Commerce Education
Diploma, Diploma In Information technology (DIT)‎
Computer Networks and Communication, Graphic Design, Information & Communication Technology, Microsoft Office, Diploma In Information Technology, Web Browsing & Ecommerce, Windows & Operating Systems
Completed
2019
Khyber Pakhtunkhwa Technical and Commerce Education
Intermediate/A-Level, Intermediate in Commerce, Diploma in Commerce (D.Com)‎
Accounting & Banking, Information Technology, Computer & Networking
Percentage 61%
2018
Board of intermediate and secondary education mardan
Matriculation/O-Level, Matric in Arts, Matriculation‎
Arts And Humanities
Percentage 55%
2016

Skills

Expert Accountancy Knowledge
Intermediate Accounting Software Command
Expert Accounts Management
Expert Active Listening
Expert Adobe Photoshop 
Intermediate Analytical Skills
Beginner ASP.net
Expert Bookkeeping
Intermediate BPO Telemarketing Skills
Expert Business Accounts Management Skills
Intermediate Cold Calling
Intermediate Communication Skills
Expert Computer Proficiency
Intermediate CRM
Intermediate Customer Handling
Intermediate Customer Relation Management
Intermediate Customer Satisfaction Management
Expert Customer Service Management
Expert Customer Service Skills
Expert Customer-focused Service
Beginner Data Analytics & Business Intelligence
Beginner Database Applications
Intermediate Financial Management
Beginner Financial Statement Analysis
Intermediate Financial Statements Management
Intermediate Financial Statements Preparation
Intermediate Fluent in English
Intermediate Graphic Designing
Expert Information Technology Command
Expert Microsoft Office
Intermediate Miscrsoft Excel
Beginner MS Visual Studio
Expert Pay Close Attention to Detail
Expert Punctual & Honest
Expert Quick Learner
Intermediate QuickBooks
Intermediate Reconciliation
Beginner Sales Management
Expert Self-motivated
Intermediate Telemarketing Skills
Expert Time Management Skills
Beginner Visual Web Development
Beginner Xero

Languages

Expert Urdu
Expert Pashto
Intermediate English

Companies Followed

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