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Handling IT Department Joyland headoffice & Joyland Fortress Stadium lahore(Family entertainment Park)
*Apart of IT projects of Joyland*
(Emporium Mall(Bounce) / Packages Mall(Super Space) / fortress Square Mall(Super Space).

We are working IT projects at these cities *Sialkot / Multan / Karachi / Pindi .

Established the networking environment by designing system configuration
• Installed End User Compute system whilst defining and enforcing standards
• Optimized network performance by monitoring and resolving performance
• Supported on-site engineers and end users/customers during installation
• Troubleshooted initial installation issues in person and remotely
• Carried out Business Analysis for initial requirement capture
• Installed, configured, tested and maintained operating systems and applications
• Proactively ensured the highest levels of systems and infrastructure availability
• Monitored and tested application performance for potential bottlenecks, identifying possible solutions, and working with developers to implement those fixes
• Installed CCTV Cameras, including DVR configuration, access and support
• Supported End User Compute including servers, desktop and networking

Installed, maintained and supported a variety of hardware & software installations, including Windows, Network Infrastructure and Server solutions
• Provided first line support for users and network administrators
• Maintained up to date Antivirus and Outlook on all machines company wide
• Travelled to client sites to lead on installs, deployment and troubleshooting
• Managed an IT budget including expenditure on hardware and software
• Arranging meetings with prospective clients
• Commended for excellent time management, confidentiality & communication skills
• Increased sales and growth through new business generation
• Provided business analysis to clients through identifying their requirements and then proposing solutions – including presentations to executive level clients

Overall responsibility for Windows End User Compute infrastructure, including users, computers, printers and networks with Active Directory across multiple locations
• Provide day-to-day Assistance to systems' users
• Installed, configured, managed and maintained servers and workstations
• Supervised companies data entry operations
• Designed and implemented disaster recovery and including data backup
• Built and managed LAN Network, & Wi-Fi Network
• Manage Editing systems with Black Magic Intensity Pro and Matox RTX2
• Provided Functional, Technical Support, & Troubleshooting of the Software’s inclusive Desktop, Laptop, LAN, and Remote Systems