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Summary
Technical Associate Balochistan Region
KomKonsult Private Limited Lahore, Pakistan
Manager Customer Care QMobile 1 Year
Care Center Manager GCC NOKIA MOBILE CUSTOMER CARE 5 Years
Worked as Manager OFC Network in WorldCall BroadBand Ltd. Quetta. 10 Years
Worked as Manager RF. in WorldCall BroadBand Ltd. Quetta. 1 Year
Worked as a Regional Manager Technical in Chimera Pvt. Ltd. more then 2 years.
Worked as Manager Services in Advance Telecom Pvt. Ltd 1 year
4 years Experience in mobile phone industry, Managing Technical Labs, Customer Services, Reporting. Hardware and software Repair of mobile phones, RF power calibrations, GSM TX and RX power testing.
More then 1 Experience in Electronics repair and maintenance. Instrumentation's, Sales
More then 3 years
Experience
Senior Sales Officer
Customer dealing for sales of propert plots.
Technical Associate Balochistan Region
Managing the Technical Team for Audit & Testing of Telecommunication Projects funded by USF
Manager Customer Care
Managing overall operations related to Customer Care Services, Technical, and Finance Inventory of Quetta Branch. Meetings with distributors, dealers & retailers for resolving their issues to achieve the targets assigned to sales team. Reporting to HO
Manager Customer Care
I was appointed by Global Customer Care Pvt. Ltd in Nov-2011 for their Customer Care Branch Quetta which is facilitating the Users of Nokia, Microsoft, I-Phone & Telenor Mobiles in Balochistan Region. The Nokia Care Quetta was operational in 2012 under my supervision. My responsibilities are total management of provincial Branch i.e. Technical Support, Customer Support, Logistics, and Sales & Dealer Coordination. Reporting to Nokia/Microsoft, GCC, Koohiji Group UAE,.I2 & Advance Telecom for their queries, Technical issue & Customer queries. Market Survey for Dealers & Customer feedback, queries & complaints & provision of solutions as per company rules. Movement to Remote area dealers of throughout Balochistan Province for their solutions & business enhancement.
