Summary

To work with team spirit in an esteemed organization where my knowledge of Finance and Management can be utilized in organizational and personal growth. A challenging position that would provide an opportunity for learning and applying my skills of current tools, trends and technologies. I am confident and self-motivated and hard working. I usually get pleased to meet new people and to maneuver them for effective co-ordination and integration. I am target oriented and willing to swim on horizon of upright growth. I have strong Financing skills and a hunger to work with the latest technology.

Experience

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Executive Revenue Assurance
Falcon-i Pvt Ltd
Sep 2022 - Present | Karachi, Pakistan

Executive Revenue Assurance / Billing & Finance / Retail Billing

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Team Leader
Ufone Contact Center
Sep 2021 - Jul 2022 | Karachi, Pakistan

Team Leader and Quality Officer

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Customer Service Executive
HRSG (Ufone) BPO
May 2021 - Aug 2021 | Karachi, Pakistan

Customer service executive and Team leader in Mera Pakistan Mera Ghr campaign

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Customer Service Executive
HRSG (Ufone) BPO
Dec 2019 - May 2021 | Karachi, Pakistan

Customer service executive In Adamjee Insurance company AICL campaign

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Admin Assistant
Quaid-e-Azam Model Secondary School
Feb 2018 - Mar 2019 | Karachi, Pakistan

Enter Description

Education

Federal Urdu University of Arts, Sciences and Technology
Bachelors, Bachelors in Business Administration, BBA‎
BBA
CGPA 3.5/4
2024
Nabi Bagh Z.M Science College
Intermediate/A-Level, Faculty of Science (Pre-Engineering), HSC‎
Pre Engineering
Grade C
2019
Y.M.C.A SCHOOL
Matriculation/O-Level, Matric in Science, SSC‎
Biology
Grade B+
2016

Skills

Intermediate Accounts Reconciliation
Intermediate Billing Solutions
Intermediate Client Acquisition Skills
Expert Client Followup Skills
Expert Complaint Management
Intermediate Cooordination Skills
Intermediate CRM Command
Intermediate Customer Analysis
Intermediate Customer Relation
Intermediate Data Comparison
Intermediate Data Entry
Expert Database Management 
Intermediate Diploma In Information Technology
Intermediate ERP
Intermediate Executive Presentation Skills
Intermediate Fluent in English
Intermediate Good English
Expert Inbound Calling
Intermediate Interpersonal Leadership
Intermediate Listening to Customers
Intermediate Microsoft Excel
Expert Microsoft Office 1
Intermediate MS Excel
Expert MS Tools
Intermediate Negotiation Skills
Intermediate Official Tasks Handling
Intermediate Oracle
Intermediate Oracle Administration
Intermediate Oracle CRM
Intermediate Oracle Fusion
Expert Oral Communication Skills
Expert Phone Banking Skills
Expert Record Keeping
Intermediate Relations Management
Intermediate Resolve Issues
Expert Revenue Analysis
Intermediate Revenue Forecasting
Intermediate Revenue Recognition
Expert Security Principles
Expert Social Studies Subject Command
Expert Spreadsheet Navigation
Expert Team Player
Expert Telephonic Operations
Expert Ticket Checking
Intermediate Typing Speed

Languages

Expert Urdu
Intermediate English