Professional Summary
Dynamic and detail-oriented HR professional with 1 year of experience as an HR Assistant at Khushhali Microfinance Bank (KMBL) and 2.6 years in banking operations, including roles as a Customer Service Officer and Loan Officer. Skilled in recruitment, compliance, employee relations, and data management. Adept at multitasking, problem-solving, and ensuring seamless HR and operational processes. Seeking to leverage analytical and organizational skills in regulatory compliance or data and MIS roles.
Enter Description
Customer Service OfficerManaged front-line banking operations, ensuring excellent customer service and efficient transaction processing. Handled account openings, inquiries, and issue resolution while maintaining compliance with banking regulations. Assisted in cross-selling bank products and services to enhance customer satisfaction and business growth. Collaborated with internal teams to streamline processes and improve service delivery.