Summary

Akmal Javed is a mathematics graduate with six years of teaching experience. Additionally, he has worked as a Customer Service Officer (OG-3 rank) at MCB Head Office on Jail Road in Lahore.

Experience

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Manager
Cakes and Bakes
Apr 2024 - Present | Lahore, Pakistan

As a manager I have a lot of experience in sales. I have different\'s ideas how to increase sales and I have experience supply chain and audit in sales.

Company Logo
Customer Service Officer
MCB Bank (Jail Road)
Sep 2022 - Mar 2023 | Lahore, Pakistan

The MCB Contact Center is likely a customer service hub associated with MCB (Mauritius Commercial Bank). It serves as a point of contact for customers to inquire about banking services, resolve issues, and receive assistance. Contact centers typically handle various communication channels, such as phone calls, emails, and online chats, to provide efficient and timely support.

Education

Government College University Faisalabad.
Masters, Masters in Science, Bs mathematics‎
Advance Database &Cloud Computing & Artificial Intelligence, Maths
CGPA 3.36/4
2020
cadet college jhang
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSC‎
Engineering
Grade B
2016
Govt High School Jhang City
Matriculation/O-Level, Matric in Science, 10th‎
Science
Percentage 55%
2012

Skills

Expert Assessment
Intermediate Attention to Detail
Intermediate Business Development
Beginner Business Development Strategies
Expert Cash Collection
Expert Classroom Management
Intermediate Communication Skills
Expert Computer Knowledge
Expert Convincing People
Expert Credit Recovery
Expert Customer Care Representation
Expert Customer Dealing 
Expert Customer Follow-up
Intermediate Customer Satisfaction Management
Expert Customer Serivce Skills
Expert Customer Services
Expert Data Management
Intermediate Deposit Growth
Expert Documentation
Intermediate Fast Learner
Expert Field Work
Expert Interpersonal Skills
Intermediate Islamic Banking
Beginner Leadership qualities' Branch Handling,
Intermediate Listening to Customers
Expert Market Knowledge
Intermediate Meeting Coordination
Intermediate Microsoft Excel
Intermediate Ms Office
Expert Phone Banking Skills
Intermediate Proactive
Expert Problem Solving
Expert Product Knowledge
Expert Quick Learner
Expert Relationship Management
Expert Teaching
Intermediate Teaching Methodologies
Intermediate Telemarketing Skills
Expert Time Management Skills
Expert Time Management 
Intermediate Trade Finance Knowledge

Languages

Intermediate English
Intermediate Urdu

My Video Introduction