Summary

Akmal Javed is a mathematics graduate with six years of teaching experience. Additionally, he has worked as a Customer Service Officer (OG-3 rank) at MCB Head Office on Jail Road in Lahore.

Experience

Company Logo
Manager
Cakes and Bakes
Apr 2024 - Present | Lahore, Pakistan

As a manager I have a lot of experience in sales. I have different's ideas how to increase sales and I have experience supply chain and audit in sales.

Company Logo
Customer Service Officer
MCB Bank (Jail Road)
Sep 2022 - Mar 2023 | Lahore, Pakistan

The MCB Contact Center is likely a customer service hub associated with MCB (Mauritius Commercial Bank). It serves as a point of contact for customers to inquire about banking services, resolve issues, and receive assistance. Contact centers typically handle various communication channels, such as phone calls, emails, and online chats, to provide efficient and timely support.

Education

Government College University Faisalabad.
Masters, Masters in Science, Bs mathematics‎
Advance Database &Cloud Computing & Artificial Intelligence, Maths
CGPA 3.36/4
2020
cadet college jhang
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSC‎
Engineering
Grade B
2016
Govt High School Jhang City
Matriculation/O-Level, Matric in Science, 10th‎
Science
Percentage 55%
2012

Skills

Expert Assessment
Expert Branch Banking
Expert Branch Management
Intermediate Business Development
Expert Business Development Skills
Beginner Business Development Strategies
Expert Business Strategy
Expert Cash Collection
Expert Client Dealing Market Knowledge
Expert Client Dealing 
Intermediate Communication Skills
Expert Convincing People
Expert Credit Recovery
Expert Customer Care Representation
Expert Customer Follow-up
Intermediate Customer Satisfaction Management
Expert Customer Serivce Skills
Expert Customer Services
Expert Data Management
Intermediate Deposit Growth
Expert Documentation
Intermediate Email List Management
Expert Export and Import Management
Intermediate Fast Learner
Expert Field Work
Expert Import Operations
Intermediate Ingredient Sourcing
Expert Interpersonal Leadership
Expert Interpersonal Skills
Intermediate Islamic Banking
Beginner Leadership qualities' Branch Handling,
Intermediate Listening to Customers
Expert Market Knowledge
Intermediate Meeting Coordination
Intermediate Microsoft Excel
Intermediate Ms office
Expert Negotiations Skills
Expert Numerical Skills
Expert Phone Banking Skills
Intermediate Proactive
Expert Problem Solving
Expert Problem Solving Skills
Expert Product Knowledge
Expert Program Management
Expert Quick Learner
Expert Record Keeping
Expert Relationship Management
Expert Sales Knowledge
Expert Scale Management
Expert Teaching

Languages

Intermediate English
Intermediate Urdu

My Video Introduction