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Summary

Pre-opening team member. Opening & Closing of restaurants. Manage & see the overall restaurant Operations. Appointing, Inducting & mentoring of new staff members. Training & Scheduled the shifts of staff, resolving customer question & grievances according to proper manners.

Experience

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Restaurant Manager
Royal Swiss Lahore
Jan 2023 - Present | Lahore, Pakistan

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Assistant Restaurant Manager
Heritage Luxury Suites
Jan 2021 - Jan 2023 | Lahore, Pakistan

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Restaurant Captain
Defence Raya Golf and Country Club
Oct 2017 - Dec 2020 | Lahore, Pakistan

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F&B Server
Pearl Continental Hotel Lahore
Mar 2015 - Oct 2017 | Lahore, Pakistan

Education

M.A.O College Lahore
Intermediate/A-Level, , ‎
Commerce
2010

Skills

Expert Communication And Team Management
Expert Customer Service & Complain Handling
Expert Administrative Investigations
Expert Administrative Procedures Command
Expert Banquet Management System
Expert BOM creation
Expert BOM development
Expert BOM management
Intermediate Business Strategies
Expert Call Center Sevices
Expert Cleaning Skills
Expert Clients Handling
Expert Complain Handling
Expert Coordination
Expert Coordination Skills
Expert Customer Analysis
Expert Customer Relation Management
Expert Customer Relationship Management
Expert F&B Training
Expert Fast Food Knowledge
Intermediate Fluent in English
Expert Food & Beverage Services
Expert Food and Beverage Knowledge
Expert Food Knowledge
Expert Hospitality Management
Expert Host Integration
Expert Hotel Asset Management
Intermediate Hotel Management
Expert Inventory Handling
Expert Italian Cooking
Expert Leadership Skills
Expert M.s Office
Expert Management Skills 
Expert Multitasking Skills
Expert Point Of Sale
Expert Relations Management
Expert Restaurant Management
Expert Restaurant Opening
Expert Restaurant Operations
Expert Revenue Analysis
Expert Security Principles
Expert Shift Management
Expert Staff Handling
Expert Staff Management
Expert Staff Supervision
Expert Stock Management
Expert Ticket Checking
Expert Time Management
Expert Training Developement
Expert Training Skills

Languages

Expert Punjabi
Expert Urdu
Intermediate English

Companies Followed

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