Summary

I have worked experience in call center with multinational campaigns. Completed my f.s.c from kips college in 2020 with exceptional 87 percent score, have experience in typing and professional level MS OFFICE.

Experience

Company Logo
Call Center Agent
Wonhost Telecommunications
Dec 2020 - Nov 2021 | Lahore, Pakistan

I have worked in a call center with multinational campaigns. I have done this in USA, UK and Canada campaigns for almost one year.

Education

KIPS College Lahore
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.S.c‎
MATHEMATICS, PHYSICS, CHEMISTRY
Percentage 87%
2020
Govt Boys High School Green Town Lahore
Matriculation/O-Level, Matric in Science, matric‎
Biology, Physics, Mathematics
Percentage 92%
2018

Skills

Beginner Call Center Services
Beginner Cold Calling
Expert Cold Calling
Expert Coordination
Expert Customer Handling Skills
Expert Database Management 
Beginner Dispatch Skills
Expert Eglish Communication Skills
Intermediate Fluent in English
Intermediate Google Maps Knowledge
Expert Inbound Calls Management
Beginner Inbound Customer Support
Beginner MS Excel
Beginner MS PowerPoint
Expert Outbound Calls
Intermediate Proficient in Mandarin
Expert Quick Learner
Beginner Receptionist Task Management
Intermediate Record Keeping
Expert Relations Management
Expert Security Principles
Beginner Taxi Controlling
Intermediate Teaching
Expert Tracking
Expert Transportation Management
Beginner Truck Dispatching
Beginner Typing
Expert Typing Skills
Intermediate Uk Postcodes Knowledge
Expert تقود الجيل

Languages

Expert Punjabi
Expert Urdu
Expert English