Summary

Ensure effective and efficient dealing of customer's in the branch guide and entertaining to customer for loan to act as coordinator for all communication to the branch staff to manage the relation team work

Experience

Company Logo
Relationship Manager
MCB Bank Limited
Sep 2022 - Present | Sialkot, Pakistan

Responsibility for facilitating delivery of exceptional services to customers and managing existing key customer relationships, acquiring NTB customer to help in growing branch deposit and business.

Company Logo
Relationship Manager Assets
FINCA Microfinance Bank Ltd
Apr 2020 - Sep 2022 | Gujranwala, Pakistan

Manage team & Insure sales & recovery targets

Company Logo
Relationship Manager
telenor microfinance bank
Feb 2013 - Apr 2020 | Sialkot, Pakistan

To lead sales team and achieve targets and manage collection. Process the work systematically. Ensure Ecib before failing.MAJOR RESPONSIBILITIES:-1. Implements policies, procedures and internal controls at the branch.2. Manage overall portfolio growth and portfolio quality.3. .Manage loan disbursement and collection activities at branch.4. Communicate new or revised policy and procedures to all staff.5. To disburse the loans after physical verification.6. Regular field visits to ensure quality of program.7. To implement strong to discipline and on time realization.And performing additional task branchless consumer banking such as EASY PAISAmobile account opening.

Education

University of Sargodha
Masters, Masters in Arts, M. A‎
Pal Studies
Percentage 60%
2024
Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, B.A‎
Mass communication
Percentage 62%
2012
BISE GRW
Intermediate/A-Level, Faculty of Arts, F.A‎
Arts
Percentage 41%
2009
BISE GRW
Matriculation/O-Level, Matric in Science, Matric In Science‎
Science
Percentage 55%
2007

Skills

Expert Credit Management and planning
Expert Credits Management
Expert Relationship Management
Expert Relationship Managment
Expert SME
Expert SME Banking
Expert Strengthening Client Relationships

Languages

Expert Punjabi
Expert Urdu
Expert English

Hafiz Omer Contacts

Iffat Dilawar Dilawar
Dubai Islamic Bank Pakistan Ltd