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Sumaira Nazir
Customer relation officer
NTC - Islamabad, Pakistan
Experience
Customer relation officer
NTC
Jan 2020
- Present
| Islamabad, Pakistan
customer relation officer
pakistan citizen portal complain cell
Jan 2018
- Present
| Islamabad, Pakistan
Education
University of the Punjab
Bachelors,
,
B Com
accounting taxation law economics
Percentage 55%
2018
Panjab collage
Bachelors,
Bachelors in Commerce,
Banking
2018
Skills
Expert
Accounting
Expert
Administration Knowledge
Expert
Aesthetic Procedures Knowledge
Beginner
Air Ticketing Knowledge
Expert
Book Keeping
Expert
Branch Support
Expert
Business Development Process
Expert
Call Handling
Expert
Call Handling Skills
Expert
Call Routing
Expert
Cash Calculation
Expert
Cash Collection
Expert
Cash Flow Management
Expert
Cash Flow Reporting
Intermediate
Committed to Customer Services
Expert
Complaint Management
Intermediate
computer hendling
Expert
Coordination Skilla
Intermediate
Customer Handling Skills
Expert
Customer Retention
Expert
Customer Satisfaction Skills
Expert
Database Impact
Beginner
Email List Management
Expert
Financial and Budgeting Skills
Expert
Front Desk Support
Intermediate
Front Office Support
Expert
Good Communinication Skills
Expert
Ledger Handling
Expert
Legal Documents Management
Beginner
Ms word power point excel
Beginner
Multitasking
Expert
Multitasking Skills
Beginner
Official Tasks Handling
Expert
Phone Calls Received
Expert
Problem Solving Skills
Expert
Receive Deliveries
Beginner
Relations Management Skills
Expert
Relationship Management
Expert
RESTful APIs
Expert
Security Principles
Beginner
Spreadsheet Navigation
Expert
Strong Interpersonal Skills
Beginner
Team Player
Expert
Typing Speed
Expert
Understanding Of End To End Process
Expert
مهام موظف الاستقبال
Beginner
محادثة المبيعات
Beginner
إدارة عمليات الفروع
Languages
Intermediate English
Expert Urdu