Summary

To work in an organization that provides a challenging dynamic working environment where my existing knowledge can be utilized and advanced.

Experience

Company Logo
Manager Operations
Summit Bank Limited
Sep 2023 - Present | Karachi, Pakistan

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Counter Service Manager
JS Bank Limited
May 2017 - May 2019 | Karachi, Pakistan

Duties and Responsibilities

To authorized all entries encasement, deposits, fund transfers, and clearing etc
To replenish and balancing of ATM
To check main cash vault and maintain cash according to the law of SBP.
To check and verify all fixed assets in branch.
To check cash vouchers and on daily basis
Issuing Pay Orders, Demand Drafts & other instruments and releasing that to favored customer
Processing Remittance-Western Union, Express Money, etc
Ensure strict compliance to SBP prudential regulations.
Be fully conversant with the Anti Money Laundering & Know Your Customer (KYC) policy of the bank in order to track & report suspicious transactions to Money Laundering Reporting Officer of the Branch.

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Universal Teller
Summit Bank Limited
Mar 2015 - May 2017 | Karachi, Pakistan

Duties and Responsibilities:
Handling of Teller Services Counters which includes Cash, Clearing, and Collections &
Remittances both Local & Foreign Currency
Issuing Pay Orders, Demand Drafts & other instruments and releasing that to favored customer
Ensure strict compliance to SBP prudential regulations.
Be fully conversant with the Anti Money Laundering & Know Your Customer (KYC) policy of the bank in order to track & report suspicious transactions to Money Laundering Reporting Officer of the Branch.
Co-ordinate with Manager Teller Services to achieve quality and productivity standards.
Maintain records for the department to furnish accurate MIS reports to Head Office and returns to SBP.
Maintain strict vigil in order to track suspicious transactions through Cash, Clearing, and Remittance & Collection instruments.
Processing Remittance-Western Union, Express Money, Amanat Cash and Malik Exchange ect and Pay out cash to customer after proper verification.
Ensure that notes are sorted and documented in accordance in with SBP directives.
To inculcate positive attitude and Customer comes first approach in all endeavors related to both Internal & External customers.

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Customer Service Manager
Summit Bank Ltd
May 2023 - Sep 2024 | Karachi, Pakistan

Education

Khadim Ali Shah Bukhari Institute of Technology
Bachelors, , MBA‎
CGPA 2.4/4
2021
University of Karachi
Masters, Bachelors in Commerce, B.Com‎
Commerce, Banking & Finance
Percentage 55%
2014
Board of Intermediate Education Karachi
Intermediate/A-Level, , I.Com‎
English, Islamic Studies, Introduction to Business, Accounting, management
Percentage 60%
2011
Govt High school Shagore Chitral
Non-Matriculation, Matric in Science‎
Completed
2008
Board Of Intermediate and Secondary Education Pishawar
Matriculation/O-Level, , Matric in Science‎
Science
Percentage 62%
2008

Skills

Expert Organizing skills
Intermediate Accounts Administration
Expert Banking
Expert Banking Knowledge
Expert Basic Computer skills.
Expert Branch Banking
Intermediate Branch Operations Management
Beginner Commercial Finance Knowledge
Expert Conservation Awareness
Expert Cooordination Skills
Beginner Corporate Accounting
Intermediate Cross Cultural Communication Skills
Intermediate Customer Analysis
Expert Customer Service Skills
Expert Employment Forms Processing
Expert Excellent Interpersonal Skills
Intermediate Handling Assignments
Intermediate HR Operations
Beginner Individual Contributor
Beginner IT Knowledge
Expert Market Knowledge
Intermediate MS Excel
Intermediate Network Security Administration
Beginner Operational Tasks Handling
Intermediate Production Quality Monitoring
Expert Quality Control Processes Command
Expert Quality Metrics
Expert Team Building
Expert Team Player
Expert Teller Operations
Beginner Teller Services
Expert Typing
Beginner التمويل الحسابي
Beginner خلاق
Intermediate رعاية العميل
Expert عمليات خدمة العملاء

Languages

Expert Urdu

Amir Wali Contacts

Maqsood Ali Khan
British Council
Abdul Wali Wali anjas
Meezan Bank Limited