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Sobia Khaliq
Call Centre Representative & Microsoft Office
Inbox Business Technology (Pvt.) Ltd. - Lahore, Pakistan
Summary
Experienced Data Analyst ,Power BI Developer 2 months Internship in Duek Tech Startup Company.
Experienced Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues.
Projects
Home Automation System
Experience
Call Centre Representative & Microsoft Office
Inbox Business Technology (Pvt.) Ltd.
Oct 2022
- Present
| Lahore, Pakistan
Problem solving Time management Resolve complaints & inquires Microsoft office Microsoft word Microsoft power point Microsoft outlook
| Data Analyst| Power BI |Data Modeling | ETL / ELT | Data Cleaning
Duek Tech
May 2024
- Jul 2024
| Lahore, Pakistan
Education
Govt Sadiq Women University Bahawalpur
Bachelors,
Bachelors in Technology,
Information Technology
Information Technology
CGPA 2.89/4
2024
Lahore Leads University
M-Phill,
Information Technology
Information Technology
Completed
2024
GOVT.SADIQ WOMEN UNIVERSITY BHAWALPUR
Bachelors,
,
2021
Skills
Beginner
Adaptability and Problem Solving
Beginner
Assessment and Evaluation
Expert
Attendance Managment
Intermediate
call centre representative
Beginner
Communication Skills
Beginner
DAX
Beginner
ELT,ETL
Beginner
Financial Reporting
Beginner
HR Information Management
Beginner
Information Technology Command
Intermediate
IP Networking
Beginner
Measure
Expert
MS Office
Intermediate
Technical Assistance
Intermediate
Time Management
Languages
Intermediate Urdu
Intermediate English
