Summary

Detail-oriented and efficient professional with over 5+ years of experience as a Front Desk Officer and Administration Assistant.
Proven ability to manage office operations, provide exceptional customer service, and support administrative tasks.
Skilled in handling multi-line phone systems, managing schedules, and maintaining records.
Adept at fostering positive relationships with clients and colleagues, ensuring a welcoming and organized office environment.
Proficient in MS Office with strong organizational and communication skills.
Overseeing office maintenance and coordination with staff and clients, Oversee vendors working, house keeping staff & bike riders.
Effectively communicates and implements company policies.
Maintains office supplies inventory and ordering supplies.

Experience

Company Logo
Front Desk Officer
Shaukat Khanum Memorial Cancer Hospital Lahore
Oct 2023 - Present | Lahore, Pakistan


Inventory management
Working with SOPs
Data Entry
Appointment Scheduling
Greeting Customers
Answering phone calls
Sorting and distributing mail
Update calendars and schedule meetings
Effective Communication

Company Logo
Front Desk Officer/ Phlebotomist
Excel Labs Pvt Ltd
Oct 2021 - Oct 2023 | Islamabad, Pakistan


Greeting Customers
Inventory management
Data Entry
Cash handling
Emailing Operations
Telephonic Operations
Effective Communication
Oversee Vendors
Oversee House keeping staff & bike riders

Company Logo
Front Desk Officer / Admin Assistant
Test One Lab Sheikhupura
Jan 2019 - Aug 2021 | Sheikhupura, Pakistan


Worked as a Receptionist and Admin assistant for 2 Years and 7 Months.Oversee vendors working and house keeping staff.Responsibilities-

Dealing Customers
Administration Tasks
Time Management
Filing work
Managing Different Tasks
Oversee hous keeping
Oversee Bike rider
Record Keeping
MS Office
MS Excel
Facilitating Customers
Inventory Control

Education

Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, Bachelor's Degree (A.D)‎
Arts
Grade B
2025
Rozan Training Center Islamabad
Certification, ‎
Communication Effective Working, Behaviors & Organizational Culture
Completed
2022
Iexplore Training Center
Certification, ‎
Vision And Mission Drive
Incomplete
2022
Trade Testing Professional Council Pakistan
Diploma, Diploma‎
Computer, Office Management
Completed
2018
Government degree college Zafarwal District Narowal
Intermediate/A-Level, Intermediate in Computer Science, I.C.S‎
Computer Science
Percentage 43%
2017
Government High School Zafarwal District Narowal
Matriculation/O-Level, Matric in Science, matric‎
Bio Chemistry, Biology, English, Mathematics, Physics
Percentage 62%
2015

Skills

Intermediate Admin Assistantce
Expert Bill Management
Intermediate Building Security Management
Expert Collaborative Problem Solving
Expert Communication Skills
Expert Configuration Switches
Expert Coordinate Meetings
Expert Customer-focused Service
Expert Data Administration
Expert Inventory Planning Skills
Expert Management Skills
Intermediate Microsoft Excel
Expert Ms Excel
Expert Office Administration
Expert Office Skills
Expert Persuasion Customer
Intermediate Presentation Skills
Intermediate Purchase Order Management
Expert Software Documentation Maintenance
Expert Strong Analytical Skills
Expert Strong communication Skills
Expert Time Management 
Intermediate Vendor Management Skills
Expert Vendor Relations Management
Expert Verbal and Written Communication Skills
Expert إدارة الوثائق

Languages

Intermediate English
Expert Urdu