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Summary
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.
Experience
CSO
Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling other transactions, such as writing cashier checks or money orders, when necessary. Recommending and explaining banking services and products to clients based on their needs.
School Admin
Kept in contact with parents and updated them on their child's progress and attendance.
Maintained the daily attendance record of students in school.
Performed clerical duties.
Organized and managed school records in an efficient manner.
Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
