Summary

I am a highly self-motivated individual with a strong work ethic and exceptional organizational abilities. Thriving under pressure, I am adept at working independently and taking initiative to meet the demands of an organization. My keen attention to detail, excellent time management skills, and effective communication abilities enable me to collaborate seamlessly across all levels within an organization. With a diverse background spanning various work environments, I have honed my organizational and interpersonal skills, enabling me to excel even in high-pressure situations. Equipped with the skills acquired during my university education, I am well-prepared to thrive in challenging environments and achieve success.

Projects

Lincoln Corner Pakistan

Experience

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Assistant Coordinator
The American Center (Lincoln Corner Gilgit)
Feb 2023 - Present | Gilgit, Pakistan

The key responsibilities are as follows:
Provide day-to-day customer service to Corner patrons, keeping all LC equipment and tools safe and keeping the library organized.
Report monthly visitors and participants’ statistics and contact information.
Understand and promote online and physical resources available at and through the Corner, including computers, iPads, e-LibraryUSA databases, and STEM gadgets.
Operate and maintain computers and digital equipment such as laptops, cameras, and 3D printers; set up equipment for interactive online programming using network connections and Wi-Fi.
Catalog the print and multimedia collection using tools agreed to by the U.S. Embassy/Consulate and host institution.
Desk Management.
Perform daily tasks and opening/closing procedures for the corner.
Follow the programming calendar, and keep track of activities.       
Support Coordinator when needed.
Reporting of the programs to the US embassy.
Registered the students for different programs and camps.

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Manager
The 2magpies Natural Resort Aliabad, Hunza
Jul 2021 - Jan 2023 | Hunza Nagar, Pakistan

The key responsibilities are as follows:
Manager on duty overseeing hotel operations.
Supervised hotel functions such as payroll, front desk, and housekeeping.
Checked guests in/out and communicated information between shifts.
Ensure the employees are always, attentive, friendly, and courteous to all other employees.
Review daily front office work and activity reports generated by night audits.
Managed schedule for the front office, housekeeping department, and maintenance.
Planned work schedules for various individuals, teams, and departments working in a hotel.
Met and greeted customers, especially during occasions when the hotel is going busy,
Ensure the highest level of guest satisfaction by providing quality services and amenities.
Maintaining financial records.
Meeting and greeting guests with a warm welcome.
Performed various other minor duties upon request or when necessary.

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Customer Service Representative
Ravino Tech Call Center Aliabad, Hunza.
Jan 2021 - Jun 2021 | Hunza Nagar, Pakistan

No

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Intern
Hunza Serena Inn, Karimabad
Jul 2018 - Aug 2018 | Hunza Nagar, Pakistan

No

Education

Karakoram international university hunza campus
Bachelors, Bachelors in Science, ‎
Tourism And Hospitality Management
CGPA 3.8/4
2023
Hunza Public School and Degree Collleger Aliabad
Intermediate/A-Level, , ‎
Chemistry, Physics, Maths
2017
AKESP Supported Community High School Hyderabad Hunza-Nagar
Matriculation/O-Level, , ‎
Biology, Chemistry, Physics, Maths
2014

Skills

Expert Computer Proficient
Expert Empathy
Expert Internet navigation
Expert Interpersonal Skills
Expert Non-Verbal Communication
Expert Planning & Prioritization, Multitasking
Intermediate PROFICIENCY With software
Expert Quality Control Knitting
Expert Spreedsheet, word, excel
Expert Teamwork, Networking, Adaptability
Expert Verbal Communication
Intermediate Written Communication

Languages

Expert Urdu
Expert English