Summary

As a Regional Head at United Bank Limited, I lead the sales and marketing strategy for medium enterprise and commercial banking, overseeing a portfolio of diverse and high-value clients. With over 12 years of banking experience, 9 of which were in the UAE and 3 in Pakistan, I have developed a deep understanding of the market dynamics, customer needs, and risk parameters in both regions.My core competencies include stakeholder management, driving results, and business growth strategies. I have successfully increased credit utilization by over 92, doubled portfolio size, exceeded KPIs, and boosted fee income through cross-selling and relationship building. I have also mediated actively and periodically with senior management, internal control groups, and external partners to ensure compliance, quality, and efficiency in all business deliverables. My goal is to leverage my expertise and network to create value for the bank and its customers.

Experience

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Senior Relationship Manager - SME & Commercial Banking / Regional Head – Medium Enterprise
UNITED BANK LIMITED
Aug 2021 - Present | Karachi, Pakistan


Role Summary:
Heading Karachi Medium Enterprise and Commercial Banking.

Key Tasks and Responsibilities include but not limited to: 
 
•Formulation of sales and marketing strategy within acceptable risk parameters.
•Reviewing Dead Relationships while constantly growing the Portfolio in line with the Stipulated Targets.
•Mediating actively and periodically with Top Senior Management to assist various Meetings and Portfolio Management Committees.

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Senior Credit Analyst – Medium Enterprise PAN Pakistan
United Bank Limited
May 2021 - Aug 2021 | Karachi, Pakistan

Role Summary:
Reporting to Head-SME and aligning credit proposals as per bank policy of Medium Enterprise and Commercial Banking.
Key Tasks and Responsibilities include but not limited to: 
 
•Review credit proposals, one-off requests, memos, extensions, deferrals originated from any business office in Pakistan.
•Performing due diligence by analyzing the management, business and financial risks involved in proposals and presenting recommendations to the Head-SME.
•Liaising with various internal control groups to ensure all business deliverables are met in adherence to regulatory, compliance and quality standards.

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Senior Relationship Officer–Domestic Contracting Finance Corporate Banking
Union National Bank
Sep 2018 - Jul 2019 | Abu Dhabi, United Arab Emirates

Role Summary:
Reporting to Division Head and managing domestic contracting finance portfolio comprising of large sized corporate clients.

Key Tasks and Responsibilities include but not limited to: 

•Implement and maintain complete control aspects i.e. financial analysis and documentation.
•Prepare annual, interim and one-off reviews.
•Responsible for customer relationship, which includes maintaining good relationship with the customers.
•Performing due diligence by analyzing the management, business and financial risks involved in various debt proposals and presenting recommendations to the risk manager.
•Liaising with various internal control groups to ensure all business deliverables are met in adherence to regulatory, compliance and quality standards.

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Assistant Relationship Manager - Corporate & Investment Banking
Mashreq Bank
May 2016 - Sep 2018 | Abu Dhabi, United Arab Emirates

Role Summary:
Reporting to Unit Manager and managing a diverse portfolio comprising of large and medium sized corporate from different sectors (Abu Dhabi & Al Ain) and to market new clients.

Key Tasks and Responsibilities include but not limited to: 

•Marketing new clients to increase profitability.
•Implement and maintain complete control aspects i.e. financial analysis, documentation, and periodical client visits.
•Reviewing client’s accounts profitability and performance for annual and interim reviews.
•Responsible for customer relationship, which includes negotiating term sheets and maintaining good relationship with the customers.
•Performing due diligence by analyzing the management, business and financial risks involved in various debt proposals and presenting recommendations to the risk manager.
•Liaising with various internal control groups to ensure all business deliverables are met in adherence to regulatory, compliance and quality standards.

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Senior Relationship Officer - Corporate Banking
Sharjah Islamic Bank
Dec 2014 - Dec 2016 | Abu Dhabi, United Arab Emirates

Role Summary:
Independently managing a credit portfolio (Risk and Revenue responsibility), solicit, structure, negotiate & close opportunities so as to meet budgeted revenue within acceptable risk parameters while assisting Team Leader. 

Key Tasks and Responsibilities include but not limited to:

•Establish new borrowing relationships, preparing the required credit and financial analysis as per the bank policy and procedures to enhance the bank’s market share.
•Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities.
•Structuring facilities while keeping in view client profile, industry risks, bank policy and ensuring facilities are in line with the business requirement of the client.
•Attend customer complaints and provide a proper solution to the issue.
•Ensuring all the business is conducted as per the sharia’s rules and policies.
•Perform any other duties or responsibilities consistent with the role as assigned by management.

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Relationship Officer, Corporate Banking
United Bank Limited
Jan 2014 - Nov 2014 | Abu Dhabi, United Arab Emirates

Role Summary:
Assist Senior Relationship Managers and Team Leader in managing a diverse portfolio comprising of large and medium sized corporate from different sectors.

Key Tasks and Responsibilities include but not limited to:

•Increasing return / profitability of existing clients through cross selling, increasing facility utilization.
•Liaison with Bank wide support departments such as Trade, Risk Management, Legal, Credit Admin, Branch to ensure client needs and services are fulfilled timely.
•Identify “Early Warning Signals” and highlight potential credit concerns. Devise and implement the required action plan in the best interest of the Bank.
•Manage the existing portfolio to ensure establishment of appropriate account plans, recommend credit facilities in line with Bank credit policy to maximize earnings.
•Preparing and obtaining approval for credit proposals keeping in view the bank policy and client needs.
•Perform any other duties or responsibilities consistent with the role as assigned by management

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Credit Analyst, Corporate Banking
United Bank Limited
Feb 2011 - Dec 2013 | Abu Dhabi, United Arab Emirates

Role Summary:
Perform comprehensive credit and risk analysis, including precise financial statement spreading and credit write-ups covering key areas (i.e. business, industry, financial, management, credit scoring, facility rating and security analysis).

Key Tasks and Responsibilities include but not limited to:

•Assist Relationship Managers in day to day operations concerning disbursements, portfolio management, legal documentation and procedures.
•Handle all operational tasks related to day-to-day handling of portfolio and clients’ transactions.
•Prepare monthly / quarterly reports for management review.
•Ensured that all system checks / covenants and documentation are monitored periodically in line with the Credit Policy Manual and Portfolio Internal Control measures.
•Carrying out thorough credit analysis of the borrower’s financial statements focusing on debt servicing ability and stability of income stream through cash flow generation, liquidity and gearing ratios, turnover efficiency and cash generation cycle based on company’s historical and projected statements.
•Coordination with operations, trade finance, treasury and other support departments for prompt execution of all requests.
•Perform any other duties or responsibilities consistent with the role as assigned by management.

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Personal Banking Officer
United Bank Limited
Apr 2010 - Jan 2011 | Abu Dhabi, United Arab Emirates

Role Summary:
Accountable for opening and maintenance of customer accounts, preparing proposals related to personal loans, auto loans, over drafts and credit cards while ensuring the delivery of quality service to customers and recognizing opportunities for cross selling.

Key Tasks and Responsibilities include but not limited to:

•Respond to customer issues / queries in a timely and efficient manner. 
•Assist customers with queries related to accounts, cheque books requisitions, pin numbers, debit & credit cards, ATM cards, statements, online banking and other bank products
•Verify / check all account opening related documents are received prior to opening of A/Cs. 
•Maintain a check list for opening of all types of accounts. 
•Follow non- negotiable "greet, smile, help & thank" values of the Bank. 
•Sound knowledge of bank products and sound operational knowledge.
•Perform any other duties or responsibilities consistent with the role as assigned by management.


Education

Preston Institute of Management, Science And Technology
Masters, Masters in Business Administration, ‎
Finance
CGPA 3.3/5
2009
Preston Institute of Management, Science And Technology
Bachelors, Bachelors in Business Administration, ‎
Information Technology
CGPA 3.2/5
2007

Skills

Expert Analytical Skills
Expert Business Models
Expert Cluster Knowledge
Expert Credits Management
Expert Financial Products / Services Management
Expert New Business Development
Expert Problem Identification & Resolution
Intermediate Product Development
Expert Risk Assessment
Expert Risk Assessment & Mitigation
Expert SME
Expert Team Building

Languages

Expert English
Expert Urdu
Expert Punjabi