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Summary
Self-motivated and cheerful customer service professional with 2+ years of experience helping customers navigate websites and resolving product and service issues. Eager to support BookMe in building an impeccable online reputation by providing top-class customer support. Received 98.9 positive ratings at GHI Inc. where customer retention for my regular call-ins was 25 above the company average.
Projects
Experience
Digital Marketing Manager
Created a new format for reporting and presenting the sales, customer engagement and google AdWords reports that shortened the meetings by 30. Updated and monitored the Bid strategy in Google AdWords campaigns and increased the CTR by 4 in the first month.
