Dedicated manager with extensive sales experience. Developed leadership and communication skills throughout a 8-year career. Prioritize building relationships with clients and successfully encourage all sales team members to take this approach. Ready to utilize analysis capabilities to improve efficiency and profits, as well as identify areas that can be improved. Organized and capable of managing multiple accounts simultaneously.
Retail & Corporate;
•Hunting new business while maintaining and servicing of current accounts
•Maintain contact with existing customers in order to create a good working relationship that fosters increased sales.
•Collaborate with sales manager and directors to plan and develop effective sales strategies for the region and to also set goals and targets.
•Keeps in-depth sight on the competitors policies and line of action.
•Prepare daily, weekly and Monthly Activity Reports to assess territory and market conditions.
•Accurately analyzing and assessing statistical data.
•Address issues bordering on pricing, delivery of goods and resolution of customer complaints.
•Tracking sales orders to ensure that they are scheduled and sent out on time.
•Monitor the performance of sales staff to spot work areas that require improvement.
•Participate in the interviewing, hiring, and training of sales staff.
•Organizing sales promotional campaigns.
•Display and explain company products to potential customers to influence purchase.
•Responding to sales queries via Visiting, phone, e-mail and in writing.
•Effectively communicating with customers in a professional and friendly manner.
• To ensure update of stock by regular rotation: - “first-in-first-out” principle.
• Manage and plan inventory according to needs of customers
• Assist CEO in the planning and organization of periodic sales meetings
• To report to the CEO on customers, market trends, activities of the competitors and new opportunities for our business.
• Recommend and implement training programs for sales reps and team to improve their work efficiency
• Perform administrative tasks of transaction recording and filing
• Have good understanding of ERP and Sales Modules
• Debtor management
• Travelling to different campuses to meet relevant staff and obtain documents and information.
• Researching and assessing how well risk management processes are working and recording the results using software such as Microsoft Word and Excel.
• Providing ad hoc advice and guidance to managers and staff at all levels.
• Performing risk assessments on key business activities
• Agreeing recommendations with relevant staff members to make improvements in operations.
• Preparing reports to highlight issues and problems and distributing the reports to the relevant people.
• Obtaining, analyzing and evaluating accounting documentation, reports, data, flowcharts etc.