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Summary
A motivated BBA Finance graduate with hands-on experience in customer support, lead generation, and e-commerce management. Skilled in cold calling, digital marketing, and teamwork, with additional certifications in Shopify store management and professional skills development from Amal Academy. Proficient in MS Office, Canva, and equipped with strong communication and problem-solving abilities. A detail-oriented, adaptable professional, fluent in English and Urdu, ready to contribute effectively in customer service, sales, or administrative support roles.
Experience
Social Media and Marketing Strategist (Time Logistics
Developed and optimizing the LinkedIn profile and business page, increasing visibility among potential clients.
Designed and implemented content strategies for posts, enhancing audience engagement.
Initiated email marketing campaigns and crafted cold messages, converting potential clients into leads.
Expanded outreach efforts to other social media platforms, building a multi-channel online presence
Customer Sales Representative
Enter Description
Call center agent
Call Center AgentLords REI Solutions, Jauharabad. July 2021 - February 2022
Successfully generated 15-20 quality real estate leads monthly through effective cold calling and customer engagement.
Developed strong communication and interpersonal skills by interacting with diverse clients and understanding their needs.
Maintained a high level of professionalism while addressing inquiries and resolving customer issues, contributing to overall customer satisfaction.
Collaborated with team members to optimize lead generation strategies and improve overall call center performance.