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Summary
I have 7+ years of professional experience. My professional career started from Al-Syed College of Commerce leading to one of the finest educational institutes of our country LUMS "Lahore University of Management Sciences" where i started off as an Assistant Administration Officer. Through out this time i used to work on departmental hiring and staff disciplinary records as well as maintained departmental budgeting and purchasing records. I also worked on campus transportation services from route mapping to vehicles maintenance and transportation accounts records. I assisted HOD and worked as vigilance officer for supervision of campus surveillance staff. Later I was promoted to Officer "Office of Student Affairs" where i was responsible for complete administration of Hostels ranging from Housing occupancy, Building maintenance and Assets management. During this period i was also entrusted with other tasks and projects assigned by Head of Department such as Event Management e.g Convocation and Graduate Nights and Exams Invigilation. I was the part of the team responsible for training new staff as well. Over all my experience in LUMS has not only helped in my personality growth but also given me a clear vision on how i wish to exceed in my Professional Career.
Experience
Hostel Warden
All administrative work from building maintenance to occupancy maintenance
Callan printing
Rent collection and general entries in ledgers
Coordinate between management and tenants
Complaints management
Assets management
Store keeping
Data management
Staff disciplinary management
Dealing with vendors
Customer service representative
Housing Officer OSA
In charge of controlling all administrative support as well as building a strong Customer service and smooth departmental HRM by planning task management & implementation of SOP's with team members. Direct dealing with students not only for their queries and complaints but also for their quick rectification by supervising and extracting the best performance by the staff
Complete administration of 130+rooms on campus residence housing more than 500 students. This included 3 buildings as well as their assets maintenance and repairs. Not only took care of students day to day needs, which included supervision of laundry, parlor, postal and mail services provision of room items, but also kept a close liaison with their parents for their better grooming Organized different types of on campus events ranging from guest lecturers to convocation, graduates and musical nights. Invigilation of on and off campus examination and compilation of exams papers and the results keeping full confidence of the privacy policy of the institution
Officer General Administration
Assisted Head of Department
Working as admin officer completed the task of in operation route maps of the transport network of LUMS in Lahore. This task not only included the paper work but also the on sight thrashing of each route. Moreover documented and archived the maintenance as well as fuel and mileage consumption of each vehicle
Finalized and forwarded the outsource companies fiances by keeping their manpower attendance, finalizing the resulting bills and rectifying the objections of the outsource representative which kept a smooth relationship between the institution and the outsource companies
Trained and practiced the LENEL software for the induction of in operation smart cards security system at LUMS. It included the data collection of each staff members and feeding the said data to the digital archived and its verification through different available channels and finally printing and saving it into the Smart Card
Managed On Guard Surveillance control system and Worked as vigilance officer
Upheld Staff disciplinary record
Ensured smooth coordination with other departments for the completion of assigned tasks
Office Administrator
Worked as Admin assistant
Invigilator apart from my administrative work
Students admission records management
Direct dealing with parents and students regarding their academic queries
Coordination between academia and Administration
