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Summary
“Personable customer service agent with over 3 years of experience in retail, sales, customer service and digital environments. Key skills include attention to detail, intuitive listening skills, addressing customer inquiries and coordinating possible client resolution with the relevant stakeholders. Partnered with seasoned customer care agents to win customer service awards 16 month running.”
Projects
Experience
Sales Executive
Identify and develop new business opportunitiesBuild and maintain relationships with clientsPresent and promote products and servicesNegotiate and close sales contractsMonitor and report on sales performanceCollaborate with internal teamsMaintain accurate records of sales activitiesStay current on industry trendsSet and track sales goals
Sales Executive
Sales strategy Developing sales strategies and setting goalsLead generation Generating leads and contacting potential customersCustomer relationsHandling customer queries and complaints, and maintaining customer relationship management dataSales process Using sales software to carry out the sales processSales targets Achieving sales targets on a daily, weekly, and monthly basisNegotiation Negotiating contracts with clients to maximize profits
