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Summary
Dedicated and accomplished Branch Manager with extensive experience in leading and overseeing branch operations. Proven ability to drive business growth, optimize operational efficiency, and deliver outstanding customer service. Skilled in strategic planning, budgeting, and implementing performance improvement initiatives. Adept at managing diverse teams and fostering a positive work environment. Strong analytical and problem-solving skills, with a keen eye for identifying opportunities and mitigating risks. Excellent communication and relationship-building abilities, resulting in successful collaborations with clients, colleagues, and stakeholders. Committed to achieving organizational goals and delivering exceptional results.
Projects
Experience
Branch Manager (AVP)
Coordinate the overall branch activities.Branch administration and control.Drive the sales strategy of the branch and oversee the implementation of loan packages.Developing, implementing and maintaining a business plan for the branch.Focusing on achieving customer acquisition, retention and cross sales.Managing the daily activities of the branch.Enforcing the companies policies, principles, and procedures.
Area Manager
Perform market research to study consumer behavior, latest trends and competitor activity.Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.Developing and implementing branch business plans and strategies to achieve targets and goals.Assessing the creditworthiness of potential borrowers and making lending decisions.Address customer issues and queries in accurate and timely manner.Plan, implement and monitor the regional operational strategySet goals and objectives for stores in your area.Identify operational bottlenecks and suggest solutions for improvement.
Branch Manager
Create strategies to grow business Opportunities.Build new customer relationshipsEnsure customers financial needs are met.Develop and monitor bank sales strategies.Manage and monitor loan portfolio.Identify and develop new sources of business.Train, mentor and guide branch banking staff to function effectively.Monitor, verify, rectify and update all accounting records.
Operation Manager
Supervise and coordinate branch operations activities daily.Ensures compliance with all external and internal regulations, guidelines, policies and procedures across the departmentOversees central Operations including account Services, clearings, payments, cash management and reconciliation.Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Banks exposure to fraud and losses.Enforces dual control procedures at all times and that vaults are opened and closed on a timely basis.Maintains logs/records of operational activities.Performs pre-audits to ensure ongoing adherence with compliance procedures.
Deta Entry Officer
Inputting financial transactions, customer information, loan applications, and other relevant data into the bank's database or software systems accurately and in a timely manner.Verification and Validation Checking the accuracy and completeness of data entered by cross-referencing source documents and conducting periodic audits to identify and correct errors or discrepancies.
