- Heading the Human Resource department at Islamabad Campus of National University of Computer and Emerging Sciences (NUCES)
- Involved in Business Process Reengineering and acting as a Change Agent w.r.t planning / designing / implementing modern HR practices / processes / initiatives
- Planning / designing & launching different HR related initiatives / activities
- Member/Secretary of ‘Campus Recruitment Committee & ‘Employee Disciplinary & Inquiry Committee'
- Resolving problems/issues of employees and ensuring proactive support
- Medical Benefit Administration – IPD medical expense reimbursement cases, IPD treatments, addition/deletions of employees/dependents from insurance records, addressing medical related queries/issues etc
- Preparing Annual Training Calendar on the basis of Training Need Assessment
- Involved in activities related to Compensation Management, Training & Development & Performance Management
- Automation of Attendance Management System and Leave Management System

- Managed 'First Impression Program' (which was launched to facilitate newly hired employees' at joining stage) by taking on board 1500+ employees
- Medical Benefit Administration/point of contact for over 3000 north region (regular/outsourced) employees – OPD claim reimbursements, IPD treatments, addition/deletions of employees/dependents from insurance record, addressed medical queries/issues etc
- Resolved problems/issues of employees & ensured them proactive support in solution of their problems.
- Managed 'Mobilink's HR Employee Helpline' on 24/7 basis and also answered queries of walk-in employees.
- Responsible for the authenticity of Mobilink's 'HR Information System (HRIS)' as most of the 'Management Reporting' was done on the basis of HRIS data.
- Focal point for activation of official mobile connection, blackberry services
- Managed final settlement tasks & conducted exit interviews.
- Ensured that (north region) employees were registered with Employees Old-Age Benefits Institution (EOBI)
- Ensured timely bank deposit of 'EOBI monthly contribution payment' for north region employees and was also responsible for making/submitting different EOBI related reports on monthly/yearly basis.
- Responsible to facilitate Mobilink employees, expatriates & senior management in getting membership of different clubs/sports bodies (Islamabad Club/Gun & Country Club/Royal Palm Golf & Country Club etc)
- Managed 'employee motivational' initiatives / employee engagement activities on 'nationwide basis'.
- Responsible for the management of HR record of over 2000 regular / resigned employees.
- Worked in collaboration with payroll team for smooth, timely and accurate disbursement of salaries of regular/outsourced employees of north region.
- Managed and/or assisted team members in different Corporate Events.
- Responsible to facilitate HR external auditors during HR Audit.

- Arranged over 300 nationwide summer internships for students as In-charge, Placement Office of Quaid-i-Azam School of Management Sciences (QASMS)
- Career counseling
- Acted as focal point between QASMS and different public/private sector organizations
- Launched/managed Weekly Seminar Series.
- Made press releases related to different QASMS events and was also responsible for their publication in different national newspapers.
- Responsible for branding of QASMS through social media.
- Published 1st Newsletter of QASMS titled 'Executives in Action' in November 2011
- Active member of QASMS Alumni Coordination Committee.
- Managed QASMS's functions/events like conferences, seminars, workshops, welcome/farewell dinners, alumni reunions etc

ASSISTANT MANAGER - PROJECTS
- Supervised 80 employees & managed all the issues related to human resource / administration
- Supervised different projects started by HQ NADRA as joint venture with different organizations like ERRA, NHA, Ministry of Religious Affairs
- Responsible to liaison between stakeholders'
- Managed daily/weekly & monthly reports

ASSISTANT MANAGER (IN-CHARGE) NADRA SWIFT REGISTRATION CENTER, RAWALPINDI / SOHAWA
- Supervised 40 employees & handled issues related to HR/administration, being in-charge of NSRC
- Planed and executed strategies to promote NADRA’s bill machine (NADRA KIOSK) & also to speed-up registration of Pakistani Nationals in view of ‘2008 NATIONAL ELECTIONS’
- Managed weekly duty roaster of employees’
- Resolved queries / complaints of the applicants/customers
- Established / maintained an effective & efficient channel of communication between stakeholders'
- Implemented policies and procedures
- Responsible to follow up for printing / distribution of CNIC / NICOP / CRC
- Ensured that verified data was timely forwarded to NADRA HQ for CNIC / NICOP / CRC printing
- Responsible for effective promotion of NADRA’s image / services
- Planned and executed successful visits of NADRA’s Mobile Registration Vehicles’ (MRVs’) in remote areas