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Muhammad Bilal
Computer Operator
It Trainer Mardan - Mardan, Pakistan
Summary
As a Computer Operator Customer Service Relations Agent, I excel in Managing computer systems while providing exceptional customer support.With technical expertise and strong communication skills, I ensure smooth Operations and address customer needs effectively.I provide timely solutions to technical issues and prioritize customer Satisfaction. My ability to balance technical expertise and customer service Enables me to contribute to the success of the organization
Projects
DIT SECOND SEMESTER PROJECT
Experience
Computer Operator
It Trainer Mardan
Aug 2018
- Feb 2019
| Mardan, Pakistan
Education
Higher Secondary School Certificate (H.S.S.C) BISE Mardan
Intermediate/A-Level,
,
Applied Mathematics
Percentage 80%
2024
Secondary School Certificate (S.S.C) BISE Mardan
Matriculation/O-Level,
,
Computer Science
2022
Skills
Intermediate
Accounting
Intermediate
Active Listening
Beginner
Adminssion Management
Intermediate
Adobe Photoshop
Beginner
Binding Knowledge
Intermediate
British Accent
Intermediate
Call Handling
Beginner
Chat Support
Beginner
Client Deaaling
Beginner
Client Dealing
Beginner
Client Followup
Intermediate
Client Relationship
Expert
Communication Skills
Expert
Computer Operations
Expert
Configuration Switches
Intermediate
Coordination Skillss
Beginner
Corel DRAW
Beginner
Creative Social Management
Expert
Customer Acquisition
Intermediate
Customer Care Representation
Intermediate
Customer Contact Skills
Intermediate
Customer Satisfaction Management
Intermediate
Customer Service
Intermediate
Customer Services
Intermediate
Data Comparison
Intermediate
Data Entry
Expert
Data Management
Beginner
Field Applications
Beginner
Field Coordination
Intermediate
Field Inspection
Beginner
Field Marketing
Beginner
Field Operation
Intermediate
Field Work
Expert
Fluent in English
Intermediate
JavaScript
Beginner
Knowledge of Air Travel
Intermediate
Leadership Skills
Intermediate
Listening to Customers
Expert
Market Knowledge
Intermediate
Marketing
Expert
Microsoft Excel
Intermediate
MS Excel
Intermediate
Ms Office
Intermediate
Negotiation Skills
Intermediate
Office Support
Intermediate
Online Social Networking
Intermediate
Persuasion Customer
Beginner
Presentation Skills
Intermediate
Quick Learner
Beginner
QuickBooks
Languages
Expert Urdu
Intermediate English
