Experience

Company Logo
Callback Officer
JS BANK
Jul 2019 - Jul 2021 | Karachi, Pakistan

JS BANK
At JS BANK I performed my duties in Callback and Request Management Operations department in JS Bank since 7th July 2019 till 4th July 2021, providing sales conrmation, processing diversied requests and e- forms that logs on daily basis through phone banking services and resolving numerous complaints regarding accounts, insurance, loans and credit cards.

Company Logo
Phone banking officer
Habib Bank Limited
Jul 2018 - Jun 2019 | Karachi, Pakistan

At HBL I provided my services as a Callback Confirmation Officer in Habib Bank Limited (HBL) Bancassurance department from 6th July 2018 to 28th June 2019, to confirm sales of bank products through verication on call.

Education

University of Karachi
Masters, Masters in Science, Masters in Science‎
Quality control, Operations Research, Econometrics
Grade B
2012

Skills

Intermediate Capital Budgeting
Beginner Communications Skills
Expert Customer Analysis
Expert Event Marketing Strategies
Expert Handling Assignments
Intermediate LTN
Intermediate Planning and Budgeting
Expert Product Forecasting
Expert Profit Center Operations
Intermediate Sensitivity Analysis
Beginner Stock Control
Expert تحليل نمو المبيعات

Languages

Expert Urdu
Expert English

Zubair Contacts

Hamza Umer Malik
Minibig Technologies
Fahad Ahmed
Objectual Systems Ltd