Experience

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Senior CSR
Speridian Technologies
Oct 2023 - Present | Lahore, Pakistan

Currently, I'm working as a Senior CSR at speridian Technologies. It's a USA based company

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Sales Executive
Infinite solutions
Feb 2022 - Jun 2023 | Lahore, Pakistan

I had been working as a Sales Executive position in Infinite Solutions. It's a USA Home warranty campaign. It's a B2C outbound campaigns. In that campaign, we give the rebats and discounts to the residential area on the behalf of different suppliers. I had been working in UK mobility campaign

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Sales Executive
Hayat communications
Dec 2020 - Dec 2021 | Lahore, Pakistan

I had been working as a Sales Executive position in Hayat Communications. It's a Canadian Mobility Campaign. #mobileselling

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Intership
Wiz Wash Co. Ltd
Feb 2020 - May 2020 | Lahore, Pakistan

Internship - I had been working as a Research Assistant in Wiz Wash Company, Duties are Conduct literature reviews -Collect and analyze data - Market Research - attend meetings.

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Office Assistant
Shayan Construction Co. Ltd.
Mar 2015 - Mar 2016 | Lahore, Pakistan

I had been working as a CEO assistant in Shayan Construction Company. Performed different tasks on daily basis. Maintaining records, Marketing etc

Education

University of the Punjab
Masters, Masters in Business Administration, Masters in business economics (MBE)‎
Economics
CGPA 3.12/4
2019

Skills

Beginner Analyze Problems
Intermediate Call Handling
Intermediate Client Dealing 
Beginner Client Derailing
Intermediate Cold Calling
Intermediate Communication Skills
Beginner Customer Care Representation
Intermediate Customer Dealing
Intermediate Customer Satisfaction Management
Beginner Customer Service
Beginner Customer Service Skills
Beginner Customer Support
Beginner Effective Listening
Beginner Fluent in English
Beginner Inbound Lead Generation
Beginner Microsoft Outlook
Beginner Microsoft Word
Beginner Ms Excel
Beginner Office Management
Beginner Order Management
Beginner Order Picking
Intermediate Outbound Marketing
Beginner Sales
Beginner Sales Closing
Beginner Sales Management
Beginner Sales Order Processing
Beginner Team Co-ordination
Intermediate Telemarketing Skills
Intermediate Telesales
Intermediate Vendor Relations Management

Languages

Intermediate Urdu
Intermediate English