Summary

Customer Services & Support / OTC Sales & Services /SAP Business  / Indoor Retail Sales/ Compliance Operations / Call Center Agent A dedicated experienced professional with over 10 years of customer operations, business development and compliance alongwith retail sales in electronics and telecom sectors. Possessing a track record of helping manage projects and deliver exceptional standards of service and collective business objectives of organization. Passionate about enjoying being part of a successful and productive team. Now looking for a new challenging appointment.

Experience

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Sales Executive
AYS Electronics
Sep 2017 - Present | Peshawar, Pakistan

Indoor retail sales on floor , electronics items , laundry, Refrigerator, freezers , split AC and SAP working , stock inventry , sales coordination, sales promotions : accounts handling ,journal entries at SAP , expenses entries in SAP business ,stock inward, outward in SAP business ,incomming receiving in SAP , outgoings payments in SAP business , sales invoices, credit invoices , credit card payments etc along with managing compliances and administrative tasks.

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Public Relation Officer Cum Team Lead At Pesh High Court
PHC
Sep 2013 - Oct 2015 | Peshawar, Pakistan

The project of world bank PCNA at pesh high court as call center agent , compliance officer at their call center of human rights.

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A.M Business Development & Compliance
FGC Money(UK Base Company)
Oct 2011 - Jul 2013 | Peshawar, Pakistan

compliance management at call center cum business relation manager

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Call center Agent
CMPak Pvt Ltd (Zong)
Sep 2009 - Apr 2011 | Islamabad, Pakistan

Inbound call center 310 help line calls management.

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Branch Manager
Paktel Dealership
Mar 2003 - Dec 2007 | Peshawar, Pakistan

Started as sales services executive on OTC then in field sales channel operations and promoted till branch manager in 4 years.

Education

Virtual University of Pakistan
Masters, , Masters in Business Administration‎
Marketing
2011
Forward Degree College B.I.S.E
Bachelors, Bachelors in Science, Bsc computer sciences‎
Computer Science, Statistics, Maths.
2002

Skills

Expert British Accents
Intermediate Client Support
Intermediate Client Acquisition Skills
Expert Customer Analysis
Intermediate Leading Diverse Teams
Expert Live Demo
Expert Relations Management Skills

Languages

Beginner Punjabi
Intermediate English
Expert Pashto
Expert Urdu