Summary

Experienced Field Operations and Sales Management professional with 12 years of diverse experience in NGO Sector, Banking Sector as well as Real Estate. Expert in process formulation, multitasking, and proactive leadership, dedicated to improving business operations.

Experience

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Business Development Manager & Sales Recovery Operations
Codistan Ventures pvt ltd.
Mar 2024 - Present | Islamabad, Pakistan

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Business Development Manager (B2C)
Agency21 International
Jun 2023 - Present | Islamabad, Pakistan


Focusing on maximum monthly revenue, researching and identifying market and potential customers
Consulting customers over the desired property purchase or property investment
Keeping an eye on Customer & market feedback while attending trade exhibitions.
Lead generation, finding potential clients, and attending networking events.
Taking initiatives for sales recovery in term of installments and any additional charges

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Project Manager (B2C)
MRealtors
Sep 2021 - May 2023 | Islamabad, Pakistan


Managing & Training Teams, Market research, Lead generation, networking with potential clients,
Customer engagement strategies & improving sales metrics
Monitoring sales using CRM Softwares.
Crafting quotes, proposals, negotiations, sales recovery and report writing.

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Investment Consultant (B2C)
Progency Real Estate Marketing
Nov 2021 - Aug 2022 | Islamabad, Pakistan


Market research, Customer identification & management of Sales Team to achieve sales targets
Market identification, networking, cold calling, social media research & report writing.
Delivering presentations to potential clients & focusing on new customer acquisitions.
Negotiation, Customer services, lead generation & improving sales metrics.
Training and managing Teams, managing sales on CRM Software, and collecting customer feedback.
Sales Recovery and updating receivables in online spreadsheet.

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Evaluation & Monitoring Specialist (Project: Pakistan Demographic & Health)
National Institute of Population Studies (NIPS)
Jun 2019 - Mar 2020 | Islamabad, Pakistan

·        Develop and implement monitoring and evaluation frameworks for projects.
·        Conduct regular assessments to measure project effectiveness and impact.
·        Analyze data and prepare comprehensive reports for stakeholders.
·        Collaborate with project teams to ensure adherence to evaluation and monitoring protocols.

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Team Supervisor
Oxford Policy Management (OPM)
Feb 2019 - May 2019 | Islamabad, Pakistan

·        Establish monitoring and evaluation frameworks for projects.
·        Conduct regular assessments to measure project effectiveness and impact.
·        Analyze data and generate detailed reports for stakeholders.
·        Work closely with project teams to ensure compliance with evaluation and monitoring protocols.

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Team Supervisor (Project Name: Maternal, Mortality, Ratio)
National Institute of Population Studies (NIPS)
Apr 2017 - Jan 2018 | Islamabad, Pakistan

·        Establish monitoring and evaluation frameworks for projects.
·        Conduct regular assessments to measure project effectiveness and impact.
·        Analyze data and generate comprehensive reports for stakeholders.
·        Work closely with project teams to guarantee compliance with evaluation and monitoring protocols.

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Relationship Officer
Faysal Bank Barkat Islamic
Mar 2016 - Mar 2017 | Lahore, Pakistan

·        Build and maintain relationships with customers seeking auto loans.
·        Assess clients' financial situations to determine loan eligibility.
·        Facilitate the loan application process and provide guidance to clients.
·        Ensure compliance with bank policies and regulations while maintaining customer satisfaction.

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Client Account Manager
Zameen Media
Sep 2013 - Feb 2016 | Lahore, Pakistan

·        Cultivate and manage relationships with clients.
·        Address client needs and inquiries promptly and effectively.
·        Collaborate with internal teams to ensure client satisfaction.
·        Monitor and assess client accounts, offering strategic guidance and support.

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Personal Banking Consultant
Faysal Bank Limited
Dec 2012 - Aug 2013 | Lahore, Pakistan

·        Provide personalized financial advice and solutions to clients based on their individual needs.
·        Assist clients in managing their accounts, including deposits, withdrawals, and account inquiries.
·        Promote and educate clients on various banking products and services.
·        Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.

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Team Enumerator (Project: Lahore Urban Transport Master Plan)
MYCO Companies Surveys, Lahore
Oct 2010 - Nov 2012 | Lahore, Pakistan

·        Develop monitoring and evaluation frameworks for projects.
·        Perform routine assessments to gauge project effectiveness and impact.
·        Analyze data and produce detailed reports for stakeholders.
·        Collaborate closely with project teams to ensure adherence to evaluation and monitoring protocols.

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Accountant
N.M. Impex
Apr 2008 - Sep 2010 | Lahore, Pakistan

·        Manage financial records and ensure accuracy in bookkeeping.
·        Prepare financial statements, reports, and budgets.
·        Collaborate with internal teams to analyze financial data and provide insights.
·        Ensure compliance with accounting principles, standards, and regulations.

Education

University of Punjab
Masters, Masters in Business Administration, ‎
Marketing
2013
University of Punjab
Bachelors, Bachelors in Commerce, ‎
Commerce
2008

Skills

Beginner Client Management
Beginner Medical Billing Services Leads Generation
Beginner RCM Leads Generation
Beginner RCM Tools
Beginner Zoho CRM
Beginner 360 Assessments
Beginner 360 Recruitment
Beginner Accounts Handling
Beginner Accounts Receivable
Beginner Admin Analysis
Beginner Admin Task Planning
Beginner Administration
Beginner Administrative Management 
Beginner Administrative Meetings Management
Beginner Agile Project Management
Beginner Analytical Skills
Beginner Audit Assignment Handling
Beginner Audit Reports Management
Beginner Automation Testing
Beginner  Talent Acquisition
Beginner B2B Business Development
Beginner B2B Manager
Beginner B2B Marketing
Beginner Bank Reconciliation
Beginner Bank Reconciliation     
Beginner Bid Preparation
Beginner Bid Pricing Knowledge
Beginner Bidding Strategies
Beginner Brand Advertising
Beginner Brand Management
Beginner Budget Estimating
Beginner Budget Management
Beginner Budgeting
Beginner Business Development
Beginner Business Development Process
Beginner Business Development Strategies
Beginner Business Management
Beginner Business Plans Execution
Beginner Business Strategy
Beginner C++
Beginner Calculation Conduction
Beginner Call Handling
Beginner Campus Management
Beginner Cash Registration
Beginner Clienr Dealing
Beginner Client Dealing
Beginner Client Relationship
Beginner Client-Focused Approach
Beginner Cold Calling
Beginner Collaboration

Languages

Expert Punjabi
Expert Urdu
Expert English