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Murad Khan
Summary
Client-focused Customer Service Representative believing in building loyal client relationships and heightening client engagement. An impressive history of optimizing client satisfaction by identifying client needs and striving to deliver tailored solutions beyond the clients' original requests. Exhibits exceptional communication skills coupled with best-in-class service and support
Education
Bacha Khan University Charsada
Bachelors,
Bachelors in Science,
English Literature and Linguistics
CGPA 3.2/4
2021
Chakdara polytechnic institute chakdara
Intermediate/A-Level,
,
Pre-Medical
Percentage 75%
2016
GHHSS Khair Abad
Matriculation/O-Level,
,
Science
Percentage 61%
2014
Skills
Intermediate
Problem Solving
Intermediate
Admin Task Planning
Intermediate
Asset Management
Intermediate
Call Handling
Expert
Communication Skills
Intermediate
Configuration Switches
Expert
Customer Acquisition Skills
Expert
Customer Handling
Intermediate
Customer Relationship Management
Intermediate
Customer Satisfaction Management
Intermediate
Customer Service
Intermediate
Customer Service Representative
Intermediate
Customer Service Skills
Intermediate
Customer Services
Intermediate
End to End Sales
Beginner
End-to-End Sale
Intermediate
Espresso Making
Intermediate
Fleet Management
Expert
Fluent in English
Expert
Interpersonal Leadership
Intermediate
Leadership Management
Intermediate
Marketing
Intermediate
Official Tasks Handling
Intermediate
Persuasion Customer
Expert
Record Keeping
Beginner
Scale Management
Expert
Time Management
Intermediate
Time Management
Intermediate
Vendor Relations Management
Beginner
إدارة الرواتب
Intermediate
اكتساب المواهب
Expert
المهارات المعدنية
Languages
Expert Pashto
Expert Urdu
Expert English
