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Summary

Versatile professional with a background in Customer Service Executive roles, showcasing a track record of optimizing customer satisfaction. Additionally, experienced in Security Management, implementing effective measures to safeguard assets and ensure a secure environment. Adept at leading teams, I bring a unique blend of interpersonal skills and security expertise to enhance overall organizational effectiveness. Seeking a role where I can leverage this dual skill set to deliver outstanding customer service while ensuring a safe and secure environment.

Projects

Expo2020 Dubai

Experience

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Security Supervisor
World Security Dubai Port World
Dec 2020 - Aug 2022 | Dubai, United Arab Emirates

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Safety and Security Supervisor
Leon Security
Oct 2019 - Nov 2020 | Faisalabad, Pakistan

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Weapon Store Incharge
Bahrain Army
May 2011 - Aug 2019 | Riffa, Bahrain

Education

Allama Iqbal Open Univeristy
Bachelors, Bachelors in Arts, ‎
Mass Communication
2011
Board of Intermediate and Secondary Education Faisalabad
Intermediate/A-Level, , ‎
Humanitarian
2009
Board of Intermediate and Secondary Education Faisalabad
Matriculation/O-Level, Matric in Science, Matric In Science‎
Physics Chemistry Biology
Percentage 50%
2006

Skills

Expert Building Security Management
Expert Call Handling
Expert Communication Skills
Intermediate Customer Acquisition Skills
Expert Customer Dealing 
Expert Customer Satisfaction Management
Expert Fluent in English
Beginner IP CCTV Handling Knowledge
Expert Judgment Skills
Expert Monitor Surveillance
Intermediate MS Office
Intermediate Order Management
Expert Patrolling
Expert Reporting Skills
Expert Safety Management
Expert Security Awareness
Expert Security Operations
Expert Surveillance Skills
Expert Visitor Management
Expert Weapons Handling

Languages

Expert Hindi
Expert Punjabi
Expert Urdu
Expert English
Intermediate Arabic

Companies Followed