Summary

I am a motivated self driven having 17+ years of experience in different fields like Finance, Accounts & Customer Services with skills proven on multiple grounds. I am a proactive team player and outstanding people management skills with an ability to enhance working efficiency, achieve goals and take strategic initiatives.

Experience

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Assistant Manager (Branch Incharge)
K-Electric
Aug 2019 - Present | Karachi, Pakistan


Manage Overall Branch Operations
Customer Centricity
Team Management
Strategic Planning & Initiatives
Employee Growth & Development
Reporting & Analysis
Complain Management
Stakeholders Management
Digitalization
KPI(s) Handling
Time Management
Presentations

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Senior Finance Executive
Ufone
Jun 2013 - Aug 2019 | Karachi, Pakistan


Financial Audits
Inventory Controlling and Audit
Remittance Activities
Dealing with Banks
Day-end closing
Achieving Sales Target
Reporting & Analysis
Audits
Cash Controlling
Scratch Cards Controlling
U-Bank Related Activities
Customer facilitation
Monthly & Yearly closing (Audit)
Upselling
Presentations
All activities related to front counter 

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Customer Care Executive (Team Lead)
Ufone (PTML)
Apr 2007 - May 2013 | Karachi, Pakistan


Customer Facilitation
Team’s KPI Handling
Reporting & Analy
Trainings
Presentations 

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Accounts Executive
UTi Pakistan (Pvt) Ltd.
May 2006 - Apr 2007 | Karachi, Pakistan


General Entries
Taxation
Ledger Maintaining
Handling Account Payable
Bank Reconciliation
Invoicing
Banks Coordination

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Intern
NBP (National Bank Of Pakistan)
Mar 2006 - Apr 2006 | Karachi, Pakistan


06 weeks Internship in general banking

Education

ACCA
Certification, ‎
Accounting & Finance
Incomplete
2028
University of Karachi
Masters, Masters in Arts, ‎
Economics
2024
University of Karachi
Bachelors, Bachelors in Commerce, ‎
Accounting & Finance
2005

Skills

Beginner Accounting Consultancy
Intermediate Accounts Handling
Intermediate Advanced Excel Functions
Expert Auditing
Expert Branch Operations Management
Beginner Budgeting
Expert Business Development Strategies
Intermediate Commercial Finance Knowledge
Expert Communication Skills
Expert Complaint Management
Expert Customer Service
Intermediate Data Analysis
Expert Digitalization
Beginner Financial Accounting
Intermediate Financial Operations Handling
Beginner Financial Reporting
Beginner Internal Financial Reporting
Expert Interpersonal Leadership
Expert Leadership Management
Intermediate Microsoft Excel
Expert Ms Excel
Expert MS Office
Expert Operational Management
Expert Oral Written and Communication Skills
Expert Persuasion Customer
Expert Presentation Skills
Expert Problem Solving Skills
Expert Reporting & Analysis
Expert Schedule Appointment
Expert Staff Orientation
Expert Stakeholder Management
Expert Strategic Planning & Initiatives
Expert Team Building
Expert Team Motivation
Expert Training Developement
Expert إدارة عمليات الفروع

Languages

Expert Urdu
Intermediate English