Highly motivated and professional Executive Secretary with over 7 years of experience providing high-level support to senior executives. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
Monitored systems to ensure high availability and proactively prevent problems.
Knowledge and hand-on experience with Networking (maintenance, troubleshooting)
Router Configuration.
Printer Troubleshooting and Configuration
CCTV Camera Monitoring
Remotely IT Services Provide
Provided technical support to users, resolved all software and hardware related problems.
Prepared daily backups for the work done on the systems and managed the cable installations.
Trained the employees to provide support to system and provide PC support.
Installing and configuring computer systems Diagnosing hardware and software faults .Solving technical and application problems Setting up new users' accounts and profiles Responding to call-outs within agreed time limits