Gaining experience related to personal banking officers post and knowing what was there role in banking industry . Build and maintain strong client relationships, providing tailored financial solutions. Assist with account services, including openings, management, and transactions. Promote bank products and cross-sell services to meet client needs. Ensure compliance with regulatory standards, including KYC and AML protocols. Offer financial guidance on banking products and digital services. Maintain accurate records and prepare reports to support management.

As an Intern in the Sales and Operations Department at Bank of Punjab, I worked under the guidance of senior staff members to assist in various sales and operations activities. My key responsibilities included completing tasks as assigned, ensuring timely and accurate delivery, and gaining hands-on experience in account management, customer service, and banking software. Throughout my internship, I developed a deeper understanding of banking operations, including account opening, transactions, and loan processing, while also honing skills in time management, teamwork, communication, customer service, and sales and marketing principles.