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Summary
Dynamic and results-driven Marketing Manager with over 2 years of experience in developing and executing strategic marketing initiatives. Proven track record of driving brand awareness, increasing market share, and delivering measurable results in fast-paced and competitive environments. Adept at developing and implementing comprehensive marketing plans, overseeing cross-functional teams, and leveraging data-driven insights to optimize campaigns. Skilled in digital marketing, social media management, and integrated marketing communications.
Experience
Social Media Manager
Developed and executed social media strategies to align with overall marketing goals. Created and curated engaging content for various social media platforms Monitored social media channels for industry trends and brand mentions. Managed and scheduled posts using social media management tools. Fostered and engaged with the online community to build brand loyalty and awareness. Analyzed and reported on social media performance using analytics tools. Collaborated with cross-functional teams to ensure consistent messaging across platforms. Stayed abreast of emerging social media trends and technologies. Responded to comments, messages, and inquiries in a timely and professional manner. Implemented and optimized paid social media campaigns to reach target audiences. Developed and maintained relationships with influencers and industry stakeholders. Stayed informed about platform algorithms and adjust strategies accordingly.
Virtual Assistant
Managing Amazon seller accounts, including product listings, inventory, and order fulfillment
Providing customer service and resolving issues via phone, email, and chat Processing and tracking order, returns, and refunds
Analyzing sales data and performance metrics to optimize product listings and advertising campaigns
Collaborating with the team to resolve account health issues and ensure compliance with Amazon policies
Effective communication and collaboration with team members via digital channels
Time zone flexibility and adaptability Proficiency in remote work tools and software
Maintaining confidentiality and data security in a remote work environment
Administration Coordinator
Managing calendars and scheduling appointments Coordinating travel arrangements and bookings
Handling correspondence, emails, and phone calls
Maintaining accurate and up-to-date records and databases Providing customer service and support
Assisting with budgeting and financial tasks Coordinating meetings, events, and projects
Developing and implementing administrative processes
Ensuring compliance with organizational policies and procedures
Providing support to senior management and other departments as needed Maintaining confidentiality and handling sensitive information