Summary

Recent BCOM gratuate with a passion for learning new financial concepts to join the banking sector as a Branch Service Officer.Adept at handling pressure and customer issues.i seeking challenging opportunities where i can fully use my skills for the success of the organization.

Experience

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Administrative assistand & Marketing
The Educators
Jan 2021 - Jul 2023 | Karachi, Pakistan

Answering the callsGreeting visitorsManaging student recordsDealing with queriesSocial media handlingSchedule & meetingVouchers ReceivingVideos Editing & postingDigital marketing

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Assistant Accountant
Aarfi Student Center
Sep 2018 - Jul 2020 | Karachi, Pakistan

To check emails and reply.To maintain student records.To issue vouchers and Forms.To maintain employess files.To receiving fee.To maintain finance data.Taking inquiries & admission.Records expenses.Working on salaries.

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Customer Care
Call Center
Jul 2017 - Jul 2018 | Karachi, Pakistan

Customer Service Officer.Providing information about product & services.Taking Orders.Responding to customer complaints.Processing returns.

Education

University of Karachi
Bachelors, Bachelors in Commerce, BCOM‎
Commerce
Grade B+
2024
Govt. Degree Science & Commerce College
Intermediate/A-Level, Intermediate in Commerce, ICom‎
Commerce
Grade C+
2020
Govt. Degree Science & Commerce College
Matriculation/O-Level, Matric in Science, SSC‎
Science
Grade C+
2017

Skills

Intermediate Account Servicing
Expert Chat Support
Intermediate Client Dealing
Intermediate Communication & Soft Skills
Intermediate Communication Skills
Expert Customer Care Representation
Intermediate Customer Service.
Intermediate Fluent in English
Intermediate Growth Analysis
Intermediate Market Knowledge
Beginner Microsoft Excel
Expert Quick Learner
Intermediate Sales and Marketing
Intermediate Team Work

Languages

Intermediate English
Expert Urdu