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Afzaal Arshad
Summary
A Customer service officer in a bank is a key position focused on customer certification and efficient service delivery. It requires a mix of communication problem solving and sales skills. The role offers a stable career with opportunities for growth and advancement within the banking sector.
Education
Virtual University of Pakistan
Masters,
Masters in Science,
BS Software Engineering
Computer Science
CGPA 2.57/4
2024
Skills
Expert
Ability to Maintain Professionalism
Expert
Client Dealing
Intermediate
Communication Skills Listening
Expert
Customer Care Representation
Intermediate
Customer Dealing
Expert
End to End Sales
Expert
English Proficiency Certificate
Expert
Fixed Income Portfolio Management
Expert
Forms of Writing
Intermediate
Good Behavior With Customer
Intermediate
Growth Analysis
Expert
Handle Stressful Situations
Expert
Interpersonal Skills
Intermediate
Management System
Expert
Market Knowledge
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Money Market Knowledge
Expert
Organized and Multitasking
Expert
Quick Learner
Expert
Relationship Management
Intermediate
Strong communication Skills
Expert
Strong Coordination
Expert
Trade Finance Knowledge
Languages
Expert English
Expert Urdu
