Summary

Highly skilled in office administration, medical billing, and patient handling. Proficient in insurance verification, claim submissions, patient account management, and delivering exceptional service while ensuring smooth, efficient, and compliant operations.


Experience

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Admin Assistant
ADC Marketing PVT LTD
Jul 2024 - Present | Islamabad, Pakistan


Scheduled and coordinated executive meetings.
Prepared and maintained detailed office reports.
Organized and maintained office files.
Facilitated office meetings and organized internal events.
Provided administrative support for day-to-day office operations and projects.

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Office Assistant / Coordinator
Islamabad Medical and Dental College / Dr. Akbar Niazi Teaching Hospital
Jan 2019 - Jul 2024 | Islamabad, Pakistan


Coordinated office operations and procedures.
Schedule patient appointments and follow-ups.
Communicate treatment plans and resolve patient concerns.
Verify insurance and assist with billing inquiries.
Kept patient records confidential and followed policies.
Handle administrative tasks and process documentation.

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Receptionist
Islamabad Medical and Dental College / Dr. Akbar Niazi Teaching Hospital
Jan 2017 - Jan 2019 | Islamabad, Pakistan


Mnaged front desk operations.
Scheduled and coordinated patient appointments.
Provided administrative support, including filing and data entry.
Maintained accurate and confidential patient records.
Processed payments and managed billing inquiries

Education

Allama Iqbal Open University (aiou.edu.pk)
Bachelors, Bachelors in Arts, ‎
Mass Communication
2014
Swedish Institute of Technology
Diploma, ‎
Electronics
Incomplete
2011

Skills

Expert Draft Letters
Expert Admin Assistantce
Expert Admin Tasks Management
Expert Administrative Management
Expert Administrative Management 
Expert Building Codes & Regulations
Expert Cash Registration
Expert Client Relationship Management
Expert Communication Skills
Intermediate Data Analysis
Expert Data Comparison
Expert Data Management
Expert Data Mining
Expert Documentation Handling
Expert Email Etiquette
Expert End to End Sales
Expert Floor Management
Expert Front Office Support
Expert Handling Assignments
Beginner Inspection
Expert Meeting Scheduling
Expert Microsoft Powre Point
Expert MS Excel
Expert MS Office
Expert Multitasking Skills
Expert Persuasion Customer
Expert Presentation Skills
Expert Record Keeping
Expert Report Writing
Expert Secretarial Skills
Expert Time Management
Intermediate Time Management Skills
Expert Time Management 
Expert Typing Speed
Expert Use of Medical Equipment
Expert إدارة العمليات الإدارية

Languages

Intermediate English
Expert Urdu

Companies Followed