Summary

Seeking a job to be an integral
part of professional
with hard work, dedication
and discipline, and achieve
the corporates objectives as
team
well growths personal
within the defined ethical and
legal boundaries.
Dedicated and customer-focused Call Representative with 1 years of experience in handling inbound calls, resolving issues, and delivering exceptional service. Proven ability to manage customer inquiries, provide accurate information, and achieve performance metrics. Strong communicator with a problem-solving mindset and a track record of maintaining high customer satisfaction. Skilled in using call center software and adapting to fast-paced environments.

Experience

Company Logo
Call Representative
Intertainer Asia
Aug 2023 - Dec 2023 | Karachi, Pakistan

As a Call Representative, you'll manage inbound calls, provide product and service information, address customer inquiries, and resolve issues. Your role is vital in delivering exceptional customer service and ensuring satisfaction.Key Responsibilities- Answer and manage inbound calls.- Provide accurate information and resolve issues.- Maintain customer records and follow up as needed.- Achieve performance targets and handle complaints professionally.Qualifications- High school diploma or equivalent.- Strong communication and problem-solving skills.- Previous customer service experience is a plus.Benefits- Competitive salary.- Comprehensive benefits package.- Opportunities for career growth.

Company Logo
Aebex Courier Service.
Leopard Courier Service
Apr 2023 - Jul 2023 | Karachi, Pakistan

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Education

Jamia Millia College Malir Karachi
Matriculation/O-Level, Matric in Science, Secondary School Certificate/Matriculation Certificate‎
Biology/Science, Science
Grade A
2024

Skills

Beginner Amazon AWS
Intermediate Customer Care Representation
Beginner Market Knowledge
Beginner Microsoft Excel
Beginner MS Office
Intermediate professional Photographer
Intermediate Quick Learner

Languages

Intermediate Urdu
Intermediate English