Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge
appropriately.

Experience

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Teaching
Shaheen model school mzd
Sep 2022 - Present | Muzaffarabad, Pakistan

2 year teaching experience at shaheen school mzd

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Call centre
Bpo medicare call centre
Sep 2024 - Sep 2024 | Rawalpindi, Pakistan

6 month experience at BPO medicare call centre in rawalpindi

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Teacher
Other
Sep 2021 - Sep 2023 | Muzaffarabad, Pakistan

2 year teaching experience at Shaheen school

Education

University of Azad Jammu and Kashmir (AJK)
Masters, Masters in Science, BS PHYSICS‎
Science
CGPA 3.5/4
2022
Boys high school mzd
Matriculation/O-Level, Matric in Science, matric‎
Science
Percentage 73%
2018
Govt model scienc college mzd
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSC‎
Pre Engineering
Percentage 62%
2018

Skills

Intermediate Accounting
Beginner Call Center Development
Beginner Call Control
Intermediate Call Handling
Beginner Call Headlining
Expert Cash Handling
Intermediate Client Dealing
Beginner Client Persuasion
Intermediate Communbication Skills
Beginner Communication Skills
Intermediate Creative Writing
Intermediate Customer Acquisition Skills
Beginner Customer Analysis
Beginner Customer Sales
Intermediate Customer Satisfaction Management
Beginner Customer Service
Beginner Customer Services
Beginner Digital Marketing
Intermediate Editing
Intermediate Email List Management
Intermediate Formatting
Beginner Growth Analysis
Expert Interpersonal Skills
Intermediate Listening to Customers
Intermediate Member of social community
Beginner Ms Excel
Intermediate Ms Office
Intermediate Outbound Calls Handling
Beginner Outbound Marketing
Expert Persuasion Customer
Beginner Pressure Handling
Intermediate Proofreading
Beginner Quality Management
Beginner Relationship Management
Intermediate Sales
Beginner Scale Management
Beginner Story Telling
Expert Teaching
Beginner Telemarketing Skills
Intermediate Telephone Skills
Beginner Time Management
Intermediate Use of Medical Equipment

Languages

Expert Urdu
Intermediate English